Collections & Billing Support Specialist

Executive Collection and Credit Management Services , Inc.; Ozamiz; On-site; PHP 268,000 - 402,000; Full time

Job summary

Executive Collection and Credit Management Services , Inc. is seeking a collections specialist to manage borrower accounts, maintain records, send invoices and reminders, and monitor aging reports to identify delinquent accounts.

The role involves coordinating with internal departments to resolve account issues and ensuring compliance with policies and legal regulations related to collections. Based in the Philippines, the position supports negotiations and improves collection performance.

Responsibilities

• Maintain and update records of borrower accounts and collection activities
• Assist in reconciling accounts and resolving billing discrepancies
• Prepare and send invoices, statements, and payment reminders
• Monitor aging reports and identify delinquent accounts
• Support negotiation of payment plans when necessary
• Coordinate with internal departments to resolve account issues
• Ensure compliance with company policies and legal regulations related to collections
• Generate reports on collection status and performance

Job description

Executive Collection and Credit Management Services , Inc. is seeking a collections specialist to manage borrower accounts, maintain records, send invoices and reminders, and monitor aging reports to identify delinquent accounts.

The role involves coordinating with internal departments to resolve account issues and ensuring compliance with policies and legal regulations related to collections. Based in the Philippines, the position supports negotiations and improves collection performance.