Collections & Billing Specialist — Onsite, Mid Shift

VCC Link, Inc.

Metro Manila

On-site

PHP 203,000 - 243,000

Full time

12 days ago
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Benefits offered by this job

Communication Allowance
Onsite work

Job summary

VCC Link, Inc. at PITX, Parañaque is hiring a Customer Support Associate for a mid shift onsite role to handle inbound/outbound calls about balances and billing. The position offers a starting salary of ₱20,000 plus communication allowance and benefits with an ASAP start.

Open to candidates based in Metro Manila or nearby. You will work from 1 PM to 10 PM, onsite at PITX. Prior International BPO experience in financial or collections accounts and strong communication skills are preferred to meet

Qualifications

  • At least 1 year of International BPO experience handling a Financial or Collections Account.
  • Good communication and customer service skills.
  • Willing to work onsite in PITX, Parañaque.
  • Candidates must be based in Metro Manila or nearby areas.
  • Available to start ASAP.

Responsibilities

  • Handle inbound and outbound calls regarding customers’ outstanding balances, payments, and account concerns.
  • Assist customers with billing and payment inquiries, including available payment options and payment arrangements.
  • Provide professional and compliant customer service while handling collection-related concerns.
  • Meet assigned customer service and collection performance targets.

Skills

Customer service
Communication skills
BPO experience

Job description

VCC Link, Inc. at PITX, Parañaque is hiring a Customer Support Associate for a mid shift onsite role to handle inbound/outbound calls about balances and billing. The position offers a starting salary of ₱20,000 plus communication allowance and benefits with an ASAP start.

Open to candidates based in Metro Manila or nearby. You will work from 1 PM to 10 PM, onsite at PITX. Prior International BPO experience in financial or collections accounts and strong communication skills are preferred to meet

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