Collection Associate in bpo. Salary upto 40K.

Recruitify_HR; Taguig; Presencial; PHP 406.224 - 486.576; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Equity Incentive Plan

Performance Bonus

Incentives

HMO

Annual Company Trip

Free Meals

Sleeping Quarters

Descripción de la vacante

A leading BPO company in Metro Manila is seeking a Collection Associate to manage payment collections and customer relationships. The ideal candidate should have a Bachelor's degree and 3-5 years of relevant experience. Responsibilities include call handling, record maintenance, and team collaboration to meet collection goals. The role offers an on-site work location with salary up to 40K, along with performance bonuses and various employee perks, such as health benefits and company trips.

Formación

• Bachelor's degree in finance, business, or related field is required.
• 3-5 years of relevant experience in collections or customer service.
• Excellent communication and negotiation skills are essential.
• Proficient in MS Office and collection software is needed.
• Strong problem-solving abilities and attention to detail required.
• Ability to work in a fast-paced environment and multitask.

Responsabilidades

• Conduct outbound and inbound calls to collect payments and resolve issues.
• Maintain accurate and detailed records of customer interactions.
• Develop and maintain strong relationships with customers.
• Work collaboratively with team members to achieve collection targets.
• Analyze customer accounts for improvements in collection strategies.

Conocimientos

Excellent communication skills

Negotiation skills

Problem-solving abilities

Attention to detail

Proficient in MS Office

Collection software

Educación

Bachelor’s degree in finance, business or related field

Descripción del empleo

Collection Associate in bpo. Salary upto 40K.

On-site - Taguig 3-5 Yrs Exp Bachelor Full-time

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Annual Company Trip, Free Meals, Sleeping Quarters

Description

• Conduct outbound and inbound calls to collect payments and resolve payment issues.
• Maintain accurate and detailed records of customer interactions and payment arrangements.
• Develop and maintain strong relationships with customers to facilitate resolution of their accounts.
• Work collaboratively with team members to achieve collection targets and improve processes.
• Analyze customer accounts and identify potential areas for improvement in collection strategies.

Requirements

• Educational Qualifications: Bachelor’s degree in finance, business, or a related field.
• Experience Level: 3–5 years of relevant experience in collections or customer service.
• Skills and Competencies: Excellent communication and negotiation skills.
• Skills and Competencies: Proficient in MS Office and collection software.
• Qualities and Traits: Strong problem-solving abilities and attention to detail.
• Working Conditions: Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

Working Location

3rd floor upper mckinley, One World Square. G2PX+27H, Upper McKinley Hl, Taguig, 1634 Metro Manila, Philippines