COLLECTIONS ASSOCIATE (BUSINESS BANKING / MAKATI)

Bank of the Philippine Islands (BPI); Manila; On-site; PHP 240,000 - 360,000; Full time

Job summary

Bank of the Philippine Islands (BPI) is seeking a collection professional to carry out assigned collection processes, ensuring set flow rates, collection and productivity targets are met or exceeded. The role involves reviewing loan transaction balances for collection purposes, triggering debits and payments, and updating transaction details through BB MD Support.

Fresh graduates welcome, with strong written and verbal communication, interpersonal skills, and a proactive attitude.

Qualifications

• Bachelor's degree in any field, preferably business-related.
• Demonstrate proficiency in presenting themselves effectively, both verbally and in writing.
• Possess interpersonal, communication, and active listening skills.
• High level of initiative and innovation.
• Adept critical thinking, decision-making, and continual learning abilities are highly advantageous.
• Willing to be assigned within Makati City.

Responsibilities

• View deposit balances of BPI for review and analysis of various loan transactions for collection purposes.
• Trigger transactions such as debit and application of payment.
• Updating of details, waiver/reversal of transactions ETC to BB loan account's number through BB MD Support team.

Skills

Interpersonal communication

Written communication

Active listening

Initiative and innovation

Critical thinking

Decision making

Learning agility

Education

Bachelor's Degree

Job description

Job Description

Primarily responsible in carrying out the collection process assigned, ensuring the set flow rates, collection and productivity targets are attained or exceeded.

Primarily responsible in carrying out the collection process assigned, ensuring the set flow rates, collection and productivity targets are attained or exceeded.

Responsibilities

• View deposit balances of BPI for review and analysis of various loan transactions for collection purposes.
• Trigger transactions such as debit and application of payment.
• Updating of details, waiver/reversal of transactions ETC to BB loan account's number through BB MD Support team.

Qualifications

• Bachelor's Degree in any field, preferably business-related. Fresh graduates are welcome to apply.
• Demonstrate proficiency in presenting themselves effectively, both verbally and in writing.
• Possess interpersonal, communication, and active listening skills
• High level of initiative and innovation
• Adept critical thinking, decision-making, and continual learning abilities are highly advantageous.
• Willing to be assigned within Makati City.