Collection Support Specialist: Fast-Paced Finance

Sapient Global Services; Pateros; On-site; PHP 167,000 - 279,000; Full time

Benefits offered by this job

Work-life balance

Job summary

Sapient Global Services is hiring a Collection Support Specialist in the Philippines. This urgent role offers a one-day hiring process and a monthly salary potential of up to ₱25,000.

The position involves handling customer calls about financial products, resolving billing issues, and maintaining accurate records. Ideal candidates will have a high school diploma or equivalent, excellent communication skills, and strong attention to detail, with the ability to thrive in a fast-paced environment.

Qualifications

• Excellent communication and interpersonal skills.
• Strong problem-solving and decision-making abilities.
• High attention to detail, especially with sensitive financial information.

Responsibilities

• Answer incoming customer calls and inquiries related to financial products and services.
• Provide accurate information and professional assistance.
• Resolve billing issues, payment concerns, and account discrepancies.
• Maintain detailed and accurate records of all interactions.
• Collaborate with internal teams to ensure customer satisfaction and service quality.

Skills

Excellent communication

Interpersonal skills

Problem solving

Attention to detail

Education

High school diploma or equivalent (college level or graduate preferred)

Job description

Sapient Global Services is hiring a Collection Support Specialist in the Philippines. This urgent role offers a one-day hiring process and a monthly salary potential of up to ₱25,000.

The position involves handling customer calls about financial products, resolving billing issues, and maintaining accurate records. Ideal candidates will have a high school diploma or equivalent, excellent communication skills, and strong attention to detail, with the ability to thrive in a fast-paced environment.