Collection Chat Support Specialist

Sapient Global Services; Makati; In loco; PHP 254.000 - 304.000; Tempo pieno

Descrizione del lavoro

Sapient Global Services in Makati is urgently hiring a Collection Support Specialist to join our team. You will handle incoming calls about financial products, resolve billing issues, and maintain accurate records to support customer satisfaction.

This role offers a fast-paced environment, strong attention to detail, and a predictable monthly salary up to ₱25,000. High school diploma is acceptable, with college level preferred, and excellent communication skills are required.

Competenze

• Excellent communication and interpersonal skills.
• Strong problem-solving and decision-making abilities.
• High attention to detail, especially with sensitive financial information.
• Ability to thrive in a fast-paced and dynamic environment.

Mansioni

• Answer incoming customer calls and inquiries related to financial products and services.
• Provide accurate information and professional assistance.
• Resolve billing issues, payment concerns, and account discrepancies.
• Maintain detailed and accurate records of all interactions.
• Collaborate with internal teams to ensure customer satisfaction and service quality.

Descrizione del lavoro

One-day hiring process! Earn up to ₱25,000 monthly! Sapient is urgently hiring a Collection Support Specialist to join our team! This is for urgent hiring.

Responsibilities:

• Answer incoming customer calls and inquiries related to financial products and services
• Provide accurate information and professional assistance
• Resolve billing issues, payment concerns, and account discrepancies
• Maintain detailed and accurate records of all interactions
• Collaborate with internal teams to ensure customer satisfaction and service quality

Qualifications:

• High school diploma or equivalent (college level or graduate preferred)
• Excellent communication and interpersonal skills
• Strong problem-solving and decision-making abilities
• High attention to detail, especially with sensitive financial information
• Ability to thrive in a fast-paced and dynamic environment

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!