Collection Field Officers in Guimba Nueva Ecija

BillEase; Guimba; On-site; PHP 150,000 - 210,000; Full time

Job summary

BillEase is seeking a field collections associate in Nueva Ecija (Guimba) to contact delinquent customers and assess repayment options. You will discuss account status, document customer stories, and propose solutions to settle balances.

The role requires proven field collection experience, a valid driving license, and ownership of a motorcycle, plus basic MS Office and Google Suite skills. You will follow up on promises and escalate uncooperative cases as needed.

Qualifications

• Field collection experience required.
• Must have valid driving license and own a motorcycle.
• Computer literate; basic MS Office and Google Suite skills.

Responsibilities

• Contact delinquent customers to discuss account status.
• Inform and assess the customer story and suggest a beneficial solution.
• Follow up on repayment promises for past due payments.
• Identify and elevate uncooperative customers to Legal.

Skills

Field collection experience

Driving license

Motorcycle ownership

MS Office/Google Suite

Job description

About Us

Billease offers you the easiest way to afford what you want and need today. Our brand centers around making shopping and payment processes seamless and convenient. Our customers have diverse lifestyles and are looking to enhance their shopping experiences both online and offline. It's essential for us to embody the core of our brand name Billease, a combination of "bill" and "ease," pronounced bilis, which means speed or swiftness in Filipino.

Discover more about us here: https://billease.ph/about-us

The Job

• Contact delinquent customers to discuss account status.
• Inform and assess the customer's story and suggest a beneficial solution.
• Follow up on repayment promises for past due payments.
• Identify and elevate uncooperative customers to Legal.

The Ideal Candidate

• You Live in Nueva Ecija: GUIMBA
• Field collection experience is required
• Has a valid/updated Driving License and should own a motorcycle
• Computer literate: know how to do basic MS Office, Google Suite applications