Non-Voice Chat Support Representative

Sapient Global Services; Quezon City; On-site; PHP 254,000 - 304,000; Full time

Job summary

Sapient Global Services is urgently hiring a Non-Voice Customer Chat Support Representative in the Philippines. This one-day hiring process offers a monthly earning potential of up to 25,000 PHP.

The role focuses on chat-based customer support, requiring strong written communication and quick, accurate responses to inquiries. You will handle inquiries via chat/email, resolve issues, and document interactions while collaborating with the team to maintain high service standards.

Qualifications

• High school graduate or equivalent.
• Strong written communication skills.
• Excellent typing speed and attention to detail.
• Strong problem-solving and multitasking abilities.
• Comfortable working in a fast-paced environment.

Responsibilities

• Respond to customer inquiries via chat, email, or other non-voice channels.
• Provide accurate and timely assistance to customers.
• Troubleshoot and resolve issues effectively.
• Document all interactions and transactions properly.
• Work closely with team members to ensure excellent service delivery.

Skills

Strong written communication

Typing speed

Attention to detail

Problem-solving

Multitasking

Fast-paced environment

Education

High school diploma or equivalent

Job description

One-day hiring process! Earn up to 25k monthly! Sapient is urgently hiring Non-Voice Customer Chat Support Representative to join our team! This is for urgent hiring.

Responsibilities:

• Respond to customer inquiries via chat, email, or other non-voice channels
• Provide accurate and timely assistance to customers
• Troubleshoot and resolve issues effectively
• Document all interactions and transactions properly
• Work closely with team members to ensure excellent service delivery

Qualifications:

• High school graduate or equivalent
• Strong written communication skills
• Excellent typing speed and attention to detail
• Strong problem-solving and multitasking abilities
• Comfortable working in a fast-paced environment

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE! Give us a ring, and let’s talk about how we can help you.