Cold Calling Representative (JD - 10282026 - PTCCR)

Rippedboxstation; Metro Manila; Remote; PHP 165,000 - 331,000; Full time

Job summary

Rippedboxstation in the Philippines is seeking a Cold Calling Representative to conduct outbound calls using supplied leads, present the value of products, and qualify prospects for the sales team. You will maintain CRM records, meet daily targets, and collaborate with marketing and sales to refine scripts and outreach.

A reliable home setup and strong English communication are essential for success in this remote role.

Qualifications

• Proven experience in cold calling, telemarketing, outbound sales, appointment setting, or lead generation.
• Excellent verbal English communication skills and a clear, confident phone presence.
• Comfortable making high volumes of outbound calls and speaking with new prospects.
• Strong prospecting, persuasion, relationship-building, and objection-handling skills.
• Ability to engage decision-makers, qualify prospects, and generate interest in products or services.
• Resilient and comfortable handling rejection while maintaining a positive and professional attitude.
• Strong follow-up skills and the ability to work toward measurable calling and appointment-setting targets.
• Experience using CRM systems, dialers, call-tracking tools, or lead management platforms.
• Good organizational skills and attention to detail when documenting prospect interactions.
• Ability to work independently, manage time effectively, and meet daily or weekly performance goals.
• Reliable internet connection, a suitable remote working setup, and a quiet environment for making calls.

Responsibilities

• Conduct outbound cold calls to prospective customers using company-provided lead lists and prospect databases.
• Introduce the company's products or services professionally and communicate the value proposition clearly.
• Identify and engage relevant decision-makers to generate interest and potential business opportunities.
• Qualify prospects by asking relevant questions, understanding their needs, and assessing their suitability for the company's offerings.
• Handle initial objections professionally and respond to prospect questions using approved scripts and information.
• Follow up with prospects consistently through phone calls, emails, and other approved communication channels.
• Schedule appointments, sales calls, or meetings with qualified prospects for the sales or business development team.
• Maintain accurate records of calls, conversations, prospect responses, follow-ups, and lead status in the CRM.
• Meet established performance targets, including daily call volume, contacts reached, qualified leads, and appointments booked.
• Provide regular updates on calling activities, prospect feedback, and campaign performance.
• Coordinate with the sales team to improve calling scripts, outreach strategies, and lead qualification processes.

Skills

Cold calling

Outbound sales

Appointment setting

Lead generation

Objection handling

CRM usage

Tools

CRM system

Dialer

Call tracking

Lead management

Job description

Position: Cold Calling Representative

Number of hours: TBA
Schedule: GMT Timezone

Key Responsibilities

• Conduct outbound cold calls to prospective customers using company-provided lead lists and prospect databases.

• Introduce the company's products or services professionally and communicate the value proposition clearly.

• Identify and engage relevant decision-makers to generate interest and potential business opportunities.

• Qualify prospects by asking relevant questions, understanding their needs, and assessing their suitability for the company's offerings.

• Handle initial objections professionally and respond to prospect questions using approved scripts and information.

• Follow up with prospects consistently through phone calls, emails, and other approved communication channels.

• Schedule appointments, sales calls, or meetings with qualified prospects for the sales or business development team.

• Maintain accurate records of calls, conversations, prospect responses, follow-ups, and lead status in the CRM.

• Meet established performance targets, including daily call volume, contacts reached, qualified leads, and appointments booked.

• Provide regular updates on calling activities, prospect feedback, and campaign performance.

• Coordinate with the sales team to improve calling scripts, outreach strategies, and lead qualification processes.

Qualifications

• Proven experience in cold calling, telemarketing, outbound sales, appointment setting, or lead generation.

• Excellent verbal English communication skills and a clear, confident, professional phone presence.

• Comfortable making high volumes of outbound calls and speaking with new prospects.

• Strong prospecting, persuasion, relationship-building, and objection-handling skills.

• Ability to engage decision-makers, qualify prospects, and generate interest in products or services.

• Resilient and comfortable handling rejection while maintaining a positive and professional attitude.

• Strong follow-up skills and the ability to work toward measurable calling and appointment-setting targets.

• Experience using CRM systems, dialers, call-tracking tools, or lead management platforms.

• Good organizational skills and attention to detail when documenting prospect interactions.

• Ability to work independently, manage time effectively, and meet daily or weekly performance goals.

• Reliable internet connection, a suitable remote working setup, and a quiet environment for making calls.