Cloud Specialist

Lennor Group; Philippines; On-site; PHP 711,000 - 852,000; Full time

Job summary

Lennor Metier Consulting, a DOLE-licensed headhunting and recruitment agency in the Philippines, partners with a local telecommunications company to hire a Cloud Specialist based in BGC, reporting to IT leadership. The role covers provisioning, configuration, operations, and maintenance of IT infrastructure and cloud services, including MSP oversight and DR readiness.

The position is onsite with day shifts, focusing on cloud, network, and security practices to ensure reliable operations and

Qualifications

• 3–5 years in Systems Administration or Infrastructure Engineering.
• Experience administering Microsoft 365 in an enterprise environment.
• Experience supporting cloud infrastructure.
• Experience managing enterprise backups and disaster recovery.
• Experience supporting enterprise networks.
• Experience managing outsourced IT vendors or MSPs.
• Experience in incident management and root cause analysis.
• Experience implementing infrastructure security best practices.

Responsibilities

• MSP oversight and performance management aligned with SLAs and KPIs.
• Backup and cloud management including DR readiness and cost optimization.
• Cloud and Microsoft 365 management including user accounts and licensing.
• Reporting, documentation, and communication of system health and incidents.

Skills

Systems Administration

Infrastructure Engineering

Microsoft 365 administration

Cloud infrastructure

Backup & DR

Enterprise networks

Vendor management (MSPs)

Incident management

Security best practices

Tools

Microsoft 365

Job description

Our brand, Lennor Metier Consulting, a DOLE-licensed headhunting and recruitment agency in the Philippines, is proud to partner with a local telecommunications company in their search for an Cloud Specialist based to report to BGC.

Monthly Salary Range: up to P70,000

Work Setup: Onsite

Shift Schedule: Day Shift

Location: BGC

The Role

The Cloud Specialist will be responsible for effective provisioning, installation, configuration, operations and maintenance of system hardware and software related to IT infrastructure and cloud technologies. Will also be responsible for oversight of the managed service provider for systems, cloud and storage including backup and restoration and DR. He will also support the LAN, WAN and internet operations. Monitoring and maintenance to ensure network reliability and availability for all users.

Your Responsibilities

• Systems and Cloud MSP oversight and Performance Management
  • Monitor Managed Service Provider (MSP) performance against SLAs and KPIs.
  • Conduct regular vendor reviews and dispatch issues when necessary.
  • Ensure compliance with organizational standards and security policies.
  • Drive continuous improvement initiatives with MSP partners.
• Backup and Cloud Management
  • Implement and maintain backup strategies across systems, storage, and cloud platforms.
  • Perform routine backup validation and recovery testing.
  • Manage cloud storage utilization and optimize costs.
  • Ensure data integrity, availability, and disaster recovery readiness.
• Cloud and Microsoft 365 Management
  • Administer Microsoft 365 services (Exchange, SharePoint, Teams, OneDrive).
  • Manage user accounts, permissions, and licensing.
  • Oversee cloud infrastructure provisioning, scaling, and monitoring.
  • Ensure security configurations and compliance with best practice
• Reporting and Communication
  • Generate regular reports on system health, performance, and incidents.
  • Communicate technical updates and risks to stakeholders in clear business terms.
  • Maintain documentation of processes, configurations, and incidents.
  • Provide recommendations for system improvements based on analytics.
• Change & Configuration Management
  • Approve and oversee systems and cloud policy changes implemented by the 3rd party, ensuring minimal risk to operations.
  • Maintain accurate and up to date systems, cloud inventories, and configuration records.
• Systems and Server Operations
  • Conducts regular assessment of the systems and server infrastructure and propose improvements and upgrades based on the assessment
  • Configure, setup network equipment, managing security systems, troubleshooting problems, and optimizing network performance.
  • Oversee network, systems and server software and firmware and ensure that they are up to date to address vulnerabilities and improve performance.
  • Resolve network/systems/server/backup issues and maintain updated documentation of incidents, resolutions, and lessons learned.
  • Coordinate with stakeholders during incidents, outages, and network/systems/server disruptions to ensure timely resolutions.
  • Oversee root cause analysis and continuous improvement plans.
  • Develop and maintain a strategic roadmap for network/systems/server infrastructure in collaboration with the stakeholders.
  • Ensure systems and server align with business objectives and scalability requirements.
  • Participate in vendor selection, contract negotiations, and renewal processes.
  • Incident response
  • Manage systems and server technology and ensure compliance with regulations
  • Develop and implement security policies and procedures

What We're Looking For

• At least 3-5 years in Systems Administration or Infrastructure Engineering
• Experience administering Microsoft 365 in an enterprise environment
• Experience supporting cloud infrastructure
• Experience managing enterprise backups and disaster recovery
• Experience supporting enterprise networks
• Experience managing outsourced IT vendors or MSPs
• Experience in incident management and root cause analysis
• Experience implementing infrastructure security best practices