Cloud Engineer

WeSupport Incorporated; Muntinlupa; On-site; PHP 600,000 - 1,200,000; Full time

Job summary

WeSupport Incorporated is seeking a Cloud and Data Center Wintel and Backup Administrator in Muntinlupa/Metro Manila. The role covers day-to-day administration of Windows-based servers, cloud infrastructure, and enterprise backup systems, ensuring reliability, security, and performance across on-premises and cloud environments.

The candidate should have extensive Windows Server and cloud experience, strong scripting skills, and a customer-focused mindset.

Qualifications

• 10 years’ experience in IT Infrastructure (must-have).
• 5+ years in workstation build and automation (must-have).
• Azure Cloud experience; Azure Architect-level exposure (must-have).
• Fluent English is mandatory.

Responsibilities

• Administer Windows Server environments (AD, DNS, DHCP, GPO).
• Patch, update, and monitor system health and performance.
• Maintain and monitor cloud workloads; assist provisioning and scaling.

Skills

IT infrastructure experience

Workstation build & automation

Fluent English

Education

Bachelor's degree

Tools

Windows Server 2016/2019/2022

Active Directory, DNS, DHCP, GPO

VMware vSphere/ESXi

Microsoft Hyper-V

Azure Cloud Architecture

AWS EC2/S3/IAM

GCP

Backup tools: Veeam

Backup tools: Commvault/Veritas NetBackup

Scripting: PowerShell

Automation: Ansible, Terraform

Monitoring tools

ITSM: ServiceNow, BMC Remedy

Job description

On-site - Muntinlupa >10 Yrs Exp Bachelor Full-time

Job Description

Qualifications

• 10 years’ experience in IT Infrastructure (must-have)
• 5+ years of experience in workstation build and automation (must-have)
• Experience with Microsoft Azure Cloud, preferably with Azure Cloud Architect-level exposure (must-have)
• Self-motivated and eager to learn in the IT profession
• Strong problem-solving and analytical thinking skills
• Strong sense of accountability and ownership of the supported environment
• Adaptable and flexible with evolving technologies and best practices
• Team player who can work effectively with people within and outside the IT department
• Customer service oriented
• Excellent verbal and written communication skills; fluent English-speaking is mandatory
• Ability to analyze and synthesize situations and understand business constraints

Technical Environment / Must-Haves:

• Operating Systems & Platforms
• Windows Server 2016/2019/2022
• Active Directory, DNS, DHCP, Group Policy
• VMware vSphere/ESXi
• Microsoft Hyper-V
• Patching and firmware upgrades
• Azure Cloud Architecture / Azure architecture experience – preferred/high priority
• AWS – exposure to EC2, S3, IAM
• GCP – optional
• Hybrid cloud connectivity and monitoring
• Backup & Recovery Tools
• Veeam Backup & Replication
• Commvault or Veritas NetBackup, as applicable
• Backup scheduling, retention policies, and restore testing
• Storage Systems
• SAN/NAS solutions – NetApp, Dell EMC, HPE
• Storage protocols – iSCSI, NFS, SMB
• Basic performance tuning and capacity monitoring
• Monitoring & Management
• ITSM tools – ServiceNow, BMC Remedy
• Patch management and system health reporting
• Security & Compliance
• Antivirus and endpoint protection tools
• Vulnerability scanning – Qualys, Tenable
• Basic exposure to SIEM tools – e.g., Splunk, Sentinel
• Scripting & Automation
• PowerShell – basic to intermediate
• Exposure to automation tools such as Ansible and Terraform is a plus

Job Description

The Cloud and Data Center Wintel and Backup Administrator is responsible for the day-to-day administration, maintenance, and support of Windows-based servers, cloud infrastructure, and enterprise backup systems. This role ensures the reliability, performance, and security of IT services across both on-premises and cloud environments.

PRIMARY RESPONSIBILITIES:

Wintel Administration

o Administer and maintain Windows Server environments (AD, DNS, DHCP, GPO).

o Perform routine patching, updates, and system health checks.

o Monitor and troubleshoot server performance and availability.

Cloud Infrastructure Support

o Monitor cloud workloads and assist with provisioning and scaling.

o Support cloud backup and disaster recovery configurations.

o Maintain documentation for cloud configurations and procedures.

o Administer backup tools (e.g., Veeam, Commvault).

o Monitor backup jobs and resolve failures or alerts.

o Perform regular restore tests and ensure data recoverability.

o Maintain backup schedules and retention policies.

Maintenance & Monitoring

o Use monitoring tools to track system health and performance.

o Respond to incidents and service requests related to servers and backups.

o Maintain asset inventory and configuration documentation.

Security & Compliance

o Apply security patches and follow hardening guidelines.

o Support audit and compliance activities (e.g., access reviews, backup logs).

o Ensure systems meet internal and regulatory standards.