Clinical Trial Scheduler & CRM Support (Contract)

IQVIA; Taguig; On-site; PHP 360,000 - 540,000; Full time

Job summary

IQVIA is seeking an administrative professional to support clinical visits by managing requests, offers, and clinician assignments via the HCP Network App. You will coordinate with field-based and remote staff, verify credentials, and respond to study teams to ensure accurate visit allocations.

The role requires strong MS Office and CRM skills, attention to detail, and flexibility to work a fixed-term contract and various shifts. Global collaboration is essential.

Qualifications

• Bachelor’s degree in Life Sciences or equivalent experience in a medical or admin setting.
• Strong administrative and organizational skills with attention to detail.
• Basic understanding of clinical trials and medical terminology.
• Proficiency in MS Office; CRM experience (Salesforce).
• Excellent interpersonal and communication skills for global teams.
• Able to work on a fixed-term contract.
• Able to work on any shift schedule.

Responsibilities

• Review work requests and change orders in HCP Network App and issue offers to clinicians.
• Monitor responses and assign qualified employees to visits.
• Verify qualifications, keep credentials current, and alert on expirations.
• Respond to clinical study teams' inquiries about visit assignments.
• Support HCPs with CRM assistance and initial training on HCP Network App.
• Track visit completion and CRM usage by staff.
• Perform other administrative tasks as required.

Skills

MS Office

CRM systems

Administrative skills

Attention to detail

Communication skills

Clinical trials knowledge

Team collaboration

Education

Bachelor’s degree in Life Sciences

Tools

Salesforce

HCP Network App

Job description

IQVIA is seeking an administrative professional to support clinical visits by managing requests, offers, and clinician assignments via the HCP Network App. You will coordinate with field-based and remote staff, verify credentials, and respond to study teams to ensure accurate visit allocations.

The role requires strong MS Office and CRM skills, attention to detail, and flexibility to work a fixed-term contract and various shifts. Global collaboration is essential.