Clinical Supply Support Associate (CSSA) - Clinical Supply Operations (CSO)

Training and Marketing Professionals Inc.; Philippines; Hybrid; PHP 670,000 - 1,339,000; Full time

Benefits offered by this job

Hybrid work set-up

Job summary

Training and Marketing Professionals Inc. is seeking two Clinical Supply Support Associates (CSSA) for Clinical Supply Operations. The role covers receipt, packaging, labeling, warehousing, distribution, and logistics of clinical supplies, with document mgmt, metrics, and cross-time-zone support.

The position requires GMP/GCP familiarity, a BA/BS in a related field, and at least 2 years in pharma or supply chain. Expect a hybrid work arrangement and a competitive salary.

Qualifications

• BA/BS in supply chain, science, CS or business with at least 2 years in pharma or supply chain.
• GMP/GCP environment knowledge/experience.
• Flexible with non-standard schedules and time zones.
• Occasional after-hours support around software releases.

Responsibilities

• Support P/L/D operations and operational strategies.
• Maintain systems and documentation for P/L/D.
• Coordinate with CSO stakeholders to execute P/L/D using tech and systems.
• Use CSO enterprise systems to perform P/L/D tasks.
• Ensure timely completion of system tasks for P/L/D jobs.
• Design clinical labels in label systems per requirements.
• Support compliance and inspection readiness for CSO.
• Ensure P/L/D activities meet regulatory and quality standards.
• Manage receipts and shipment tracking.
• Prepare reports and maintain records.
• Provide coverage for high-priority activities as needed.

Skills

Microsoft Office

Presenting ideas

Clinical supply packaging/labels

Verbal & written communication

Customer-focused communication

Interpersonal & negotiation

Fast learner & innovative mindset

Analytical & problem solving

Education

BA/BS in supply chain, life sciences, CS, or business

Tools

EMD365

CSDS

Clementine

Prisym360

Job description

Training and Marketing Professionals Inc.(TMPI) is looking for (2) Clinical Supply Support Associate (CSSA) - Clinical Supply Operations (CSO).

• Hybrid work set-up


• With competitive salary

Overview

• The role of the Clinical Supply Support Associate (CSSA) – Clinical Supply Operations (CSO) is to provide support for Clinical Supply Operations (CSO) in the areas related to the receipt, packaging, labeling, warehouse, distribution and logistics (P/L/D) operations of clinical supplies. They will also provide support in document management, metrics, order request and completion and other items required to support this area. The position also requires providing support across different global time zones.

Skills

• Must be proficient in Microsoft Office programs.


• Comfortable preparing and presenting ideas and information in a variety of settings.


• Knowledgeable about Clinical Supply Packaging and/or Labelling and/or Distribution (e.g., technical, process, plan or system).


• Articulate in both verbal and written communication.


• Excellent customer focused communication and listening skills.


• Proven interpersonal, facilitation, customer relations and negotiation skills.


• Demonstrated ability to learn fast and foster a culture of innovation.


• Possess strong analytical and problem-solving abilities, with a proven capacity to work collaboratively with colleagues and customers in a matrix environment.

Qualifications

• BA/BS in supply chain, scientific, computer science or business field with at least 2 years experience in pharmaceutical industry and/or supply chain management.


• Knowledge and experience working in a Good Manufacturing Practices (GMP) / Good Clinical Practices (GCP) environment.


• Adaptable to non-standard work schedule or environment requirements.


• May require periodic attendance at team meetings across time zones and occasional after-hours support, particularly on software release dates.

Job Description

• Support the implementation of operational strategies for effective and efficient execution of P/L/D operations.


• Maintain systems and documentation for P/L/D operations.


• Liaise with internal stakeholders, including, but not limited to Operational Strategy Leads (OSLs), CSO Planners and Schedulers, and Label Operations to support and execute P/L/D operations using technology and supply chain systems.


• Utilize CSO enterprise systems (e.g., EMD365, CSDS, Clementine, Prisym360) to perform P/L/D operations.


• Ensure timely completion of system-related tasks for assigned P/L/D jobs.


• Design clinical labels in the label system/software based on requirements and procedures.


• Support CSO operational compliance and inspection readiness.


• Ensure all P/L/D activities comply with regulatory requirements and quality standards.


• Manage receipts and shipment tracking.


• Prepare reports on P/L/D activities and performance and maintain accurate records & documentation.


• Provide occasional coverage for team members on high-priority activities and studies.