Clinical QA Coordinator — Flexible Work Setup & HIPAA Ready

AS White Global; Taguig; On-site; PHP 279,000 - 469,000; Full time

Job summary

AS White Global in the Philippines seeks an organized Administrative Assistant to coordinate workflows, maintain quality standards, and ensure timely delivery of client reports within a healthcare outsourcing environment.

You’ll handle high-volume submissions, support the Clinical QA team, and maintain documentation, invoicing, and regulatory records, while ensuring HIPAA compliance and strong client communications.

Qualifications

• At least 2 years of administrative or clerical experience in a healthcare outsourcing environment.
• Strong English communication with excellent attention to detail.
• Comfortable handling high-volume phone calls, emails, and client communications.
• Ability to prioritize tasks and manage time in a fast-paced environment.

Responsibilities

• Process client submissions and ensure accurate documentation for clinical review.
• Manage high-volume client communications and provide report status updates.
• Coordinate with the Clinical QA team to track workflow and meet deadlines.
• Review reports for accuracy, quality, formatting, and compliance before delivery.
• Maintain documentation, records, trackers, and invoicing in line with company and regulatory requirements.
• Support operations by resolving report issues, escalating concerns, and ensuring HIPAA compliance.

Skills

English communication

Attention to detail

Time management

High-volume handling

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

AS White Global in the Philippines seeks an organized Administrative Assistant to coordinate workflows, maintain quality standards, and ensure timely delivery of client reports within a healthcare outsourcing environment.

You’ll handle high-volume submissions, support the Clinical QA team, and maintain documentation, invoicing, and regulatory records, while ensuring HIPAA compliance and strong client communications.