Clinical Application Specialist I Fieldwork

Grepcor Diamonde Inc; Quezon City; On-site; PHP 420,000 - 580,000; Full time

Benefits offered by this job

Vacation & sick leave credits

Health & life insurance

Quarterly rice subsidy

Government-mandated benefits

Career growth opportunities

Job summary

Grepcor Diamonde Inc is seeking a Clinical Application Support Specialist for NCR (Philippines) to bridge laboratory science and clinical technology — ensuring healthcare partners can maximize the value of diagnostic systems and software.

The role involves real-time LIS and clinical software support, system installations, user training, and ongoing quality checks, with a focus on data accuracy, regulatory compliance, and cross-functional collaboration within a trusted healthcare company.

Qualifications

• Bachelor's Degree in Medical Technology with active PRC license.
• At least 1 year of experience as a Medical Technologist or in a CAS role.
• Proficiency in LIS and related clinical software.
• Strong analytical, problem-solving, and communication skills.
• Confident in conducting training and interacting with cross-functional teams.

Responsibilities

• Provide real-time technical assistance and troubleshooting for LIS and clinical software.
• Coordinate with IT or vendor teams to resolve issues.
• Support system installations, configurations, and upgrades.
• Conduct onboarding and refresher training sessions for medical technologists and clinical end-users.
• Develop and maintain easy-to-follow user guides, training decks, and learning materials.
• Serve as a go-to resource for best practices in using clinical applications efficiently.
• Monitor and ensure the accuracy, reliability, and consistency of LIS.
• Implement quality control checks, report discrepancies, and recommend system improvements.
• Maintain compliance with laboratory standards and healthcare regulations.

Skills

LIS proficiency

Clinical software

Analytical skills

Problem-solving

Communication skills

Training delivery

Education

Bachelor's degree in Medical Technology

Tools

Laboratory information systems (LIS)

Job description

About the role

Clinical Application Support (CAS) Specialist for NCR who will bridge the gap between laboratory science and clinical technology — ensuring healthcare partners can maximize the value of diagnostic systems and software.

Key responsibilities

• Provide real-time technical assistance and troubleshooting for laboratory information systems and clinical software
• Ensure timely resolution of system issues and coordinate with IT or vendor teams when needed
• Support system installations, configurations, and upgrades in coordination with internal teams
• Conduct onboarding and refresher training sessions for medical technologists and clinical end-users
• Develop and maintain easy-to-follow user guides, training decks, and learning materials
• Serve as a go-to resource for best practices in using clinical applications efficiently
• Monitor and ensure the accuracy, reliability, and consistency of laboratory information systems
• Implement quality control checks, report discrepancies, and recommend system improvements
• Maintain compliance with laboratory standards and healthcare regulations

About you

• Bachelor's Degree in Medical Technology with active PRC license
• At least 1 year of experience as a Medical Technologist or in a similar Clinical Application Support role
• Proficiency in laboratory information systems (LIS) and related clinical software
• Strong analytical, problem-solving, and communication skills
• Confident in conducting training and interacting with cross-functional teams
• Knowledgeable in laboratory workflows, data accuracy, and quality management

About us

At Grepcor Diamonde, we go beyond the ordinary — we deliver the difference. Since 1995, we've been empowering healthcare professionals through innovative diagnostic solutions and technology-driven support.

Benefits

• Vacation & Sick Leave Credits (convertible to cash)
• Health & Life Insurance
• Quarterly Rice Subsidy
• Government-Mandated Benefits
• Career growth opportunities in a stable, trusted healthcare company