Clinical Application Specialist

IDS Medical Systems (idsMED); Cebu City; On-site; PHP 480,000 - 600,000; Full time

Job summary

IDS Medical Systems (idsMED) is seeking a Clinical Application Specialist to provide product awareness, clinical application support, and ongoing education for medical equipment and consumables. You will nurture relationships with healthcare professionals and end-users while supporting sales through clinical demonstrations.

The role requires 2–3 years of relevant experience, with strong skills in PowerPoint/Excel and a background in radiology or related healthcare fields.

Qualifications

• Bachelor’s/College degree in Radiologic Technology, Nursing, Medical Technologist or equivalent.
• 2–3 years of working experience in the related field is preferred.
• Experience in 2D Echo, Sonography & Cardiovascular is highly preferred.
• Proficient in MS PowerPoint and Excel.

Responsibilities

• Build and maintain strong relationships with end-users, healthcare professionals, and key decision-makers.
• Provide professional clinical and application support to customers as needed.
• Support the sales team in conducting product demonstrations focused on clinical applications.
• Effectively communicate product features, benefits, and proper usage to customers and end-users.
• Conduct and/or assist with post-sales product training to ensure correct and optimal product utilization.
• Provide ongoing application and technical support following product implementation.
• Assist healthcare professionals in troubleshooting and resolving product-related concerns.
• Collaborate with internal teams to support business growth and customer engagement activities.

Skills

Presentation skills

Communication

Interpersonal skills

MS PowerPoint

MS Excel

Sales experience

Willing to travel nationwide

Education

Bachelor's degree in Radiologic Technology

Nursing

Medical Technologist

Equivalent healthcare-related degree

Job description

Job Purpose

The role is responsible for providing product awareness, clinical application support, and continuous medical education related to medical equipment and consumables. It ensures effective product utilization, enhances customer experience, and supports overall business objectives through professional product knowledge and application support.

Job Responsibilities

• Build and maintain strong relationships with end-users, healthcare professionals, and key decision-makers.
• Ensure positive customer experience through regular engagement, product support, and prompt response to inquiries.
• Provide professional clinical and application support to customers as needed.
• Support the sales team in conducting product demonstrations focused on clinical applications.
• Effectively communicate product features, benefits, and proper usage to customers and end-users.
• Conduct and/ or assist with post-sales product training to ensure correct and optimal product utilization.
• Provide ongoing application and technical support following product implementation.
• Assist healthcare professionals in troubleshooting and resolving product-related concerns.
• Participate in trade exhibitions, workshops, seminars, and promotional activities.
• Support marketing initiatives and educational programs to increase product awareness and market presence.
• Collaborate with internal teams to support business growth and customer engagement activities.

Work Experience & Qualifications

• Candidate must possess at least a Bachelor's/ College Degree Radiologic Technology, Nursing, Medical Technologist or equivalent.
• At least two (2) – three (3) years of working experience in the related field is preferred for this position.
• With experience in 2D Echo, Sonography & Cardiovascular is highly preferred.
• Good experience and knowledge in medical equipment and consumables in Healthcare Industry.
• Proficient in MS PowerPoint and Excel.
• Excellent presentation, communication, and interpersonal skills.
• With experience in sales is a plus
• Willing to travel nationwide
• With or without license