Clinical Admin & Referrals Coordinator — Flexible Hours

Optum Philippines; Filipinas; Presencial; PHP 240 000 - 360 000; Tempo integral

Resumo da oferta

Optum Philippines is seeking a customer-focused professional for a high-volume healthcare BPO support role at our Muntinlupa site. You will manage member intake, coordinate with hospitals and clinical teams, and process referrals and authorizations to ensure timely service delivery.

The role requires a medical allied background or a 4-year degree, and the ability to work evening shifts. Prior call center experience is preferred to enhance member interactions and outcomes.

Qualificações

• Healthcare BPO experience is preferred.
• Applicants should have completed a Medical Allied course or a 4-year degree.
• Willing to work at the Muntinlupa site.

Responsabilidades

• Manage administrative intake of members.
• Coordinate with hospitals, clinics and the clinical team for service requests.
• Process referrals and prior authorizations.
• Support Clinical Coverage Review triage and document setup.
• Handle inquiries from members and providers.

Conhecimentos

Healthcare BPO experience

Customer service oriented

Evening shift able

Formação académica

Medical allied course

4-year degree

Ferramentas

Call center software

Hospitals coordination tools

Descrição da oferta de emprego

Optum Philippines is seeking a customer-focused professional for a high-volume healthcare BPO support role at our Muntinlupa site. You will manage member intake, coordinate with hospitals and clinical teams, and process referrals and authorizations to ensure timely service delivery.

The role requires a medical allied background or a 4-year degree, and the ability to work evening shifts. Prior call center experience is preferred to enhance member interactions and outcomes.