Clinic Manager - SM Manila

The Medical City; Manila; On-site; PHP 600,000 - 900,000; Full time

Job summary

The Medical City Clinic in Manila is seeking a Clinic Manager for SM Manila to oversee day-to-day clinic operations, ensuring profitability, efficiency, and high-quality patient care.

The successful candidate will manage financial targets, service standards, regulatory compliance, and continuous process improvements to optimize overall clinic performance.

Qualifications

• Graduate of health allied course with valid PRC license.
• At least five (5) years in supervisory/managerial level.
• Desirably at least one (1) year industrial related work experience as Manager.

Responsibilities

• Plans, executes, and monitors financial and business targets according to approved budget.
• Develops and monitors customer service standards including processes and systems.
• Creates proactive plans to continuously enhance the level of customer service and satisfaction.
• Aligns the business on regulatory health protocols.
• Monitor, improve and document systems and processes to enhance organizational effectiveness and patient care.

Skills

Proficient management

Communications skills

Customer service skills

Problem solving

Decision making

Education

Health allied degree

Job description

The Medical City Clinic is looking for a Clinic Manager for SM Manila. This role oversees the day-to-day management of a clinic ensuring profitability and efficiency.

Responsibilities

• Plans, executes, and monitors financial and business targets according to approved budget
• Develops and monitors customer service standards including processes and systems
• Creates proactive plans to continuously enhance the level of customer service and satisfaction
• Aligns the business on the latest regulatory requirements health protocols
• Monitor, improve and document systems and processes to improve organizational effectiveness and to enhance the quality of patient care

Qualifications

• Preferably a graduate of any health allied course, with valid PRC license
• Preferably at least five (5) years work experience in supervisory/managerial level.
• Desirably at least one (1) year industrial related work experience as Manager.

Required Skills

• Proficient management and communications skills
• Customer Service Skills
• Problem Solving and Decision-Making skills