Clinic Front Desk & Guest Relations Specialist

PHI SANTE DIAGNOSTICS PRIVATE INC.; Quezon City; On-site; PHP 201,000 - 335,000; Full time

Job summary

PHI SANTE DIAGNOSTICS PRIVATE INC. is seeking a Guest Relations Officer to warmly welcome patients, assist with check-in, and ensure a smooth visit. You will answer phone calls, respond to basic emails, and help with scheduling. Fresh graduates with strong interpersonal skills are welcome; on-the-job training will be provided.

Ideal candidates have a friendly, professional demeanor, basic computer skills, and the ability to stay calm under pressure while maintaining a welcoming reception area.

Qualifications

• High school diploma or equivalent (hospitality/healthcare backgrounds encouraged).
• 1+ years in customer service or front desk is a plus; fresh graduates with strong interpersonal skills welcome.

Responsibilities

• Welcome patients, help with check-in/check-out, and direct to treatment areas.
• Answer phone calls, respond to basic email inquiries, and schedule appointments.

Skills

Customer service

Front desk

Communication skills

Interpersonal skills

Basic computer skills

Education

High school diploma

Job description

PHI SANTE DIAGNOSTICS PRIVATE INC. is seeking a Guest Relations Officer to warmly welcome patients, assist with check-in, and ensure a smooth visit. You will answer phone calls, respond to basic emails, and help with scheduling. Fresh graduates with strong interpersonal skills are welcome; on-the-job training will be provided.

Ideal candidates have a friendly, professional demeanor, basic computer skills, and the ability to stay calm under pressure while maintaining a welcoming reception area.