Client Success & Growth Manager

Open Innovation, Inc.; Philippines; Hybrid; PHP 360,000 - 600,000; Full time

Job summary

Open Innovation, Inc. in Quezon City offers a hybrid role for an account manager with 1-3 years of experience. You will manage and grow client accounts, identify upsell opportunities, and work with internal teams to deliver tailored solutions that meet client needs.

The role requires a bachelor’s degree and strong communication, interpersonal, and analytical skills. A proactive, customer-focused mindset is essential for success in a team-oriented environment.

Qualifications

• Bachelor’s degree in Business Administration, Marketing, or related field.
• 1-3 years of account management experience.
• Excellent communication and interpersonal skills.
• Strong problem-solving and analytical abilities.
• Proactive and customer-focused mindset.
• Ability to work collaboratively in a team.

Responsibilities

• Manage and grow existing client accounts while building strong relationships.
• Identify opportunities for upselling additional services to current clients.
• Collaborate with internal teams to ensure the timely delivery of solutions that meet client needs.
• Analyze client requirements and present tailored solutions that drive value.
• Prepare regular reports on account status and performance metrics.

Skills

Excellent communication and Interperso

Strong problem-solving

Analytical abilities

Customer-focused mindset

Education

Bachelor’s degree in Business Administration, Marketing, or related field

Job description

Open Innovation, Inc. in Quezon City offers a hybrid role for an account manager with 1-3 years of experience. You will manage and grow client accounts, identify upsell opportunities, and work with internal teams to deliver tailored solutions that meet client needs.

The role requires a bachelor’s degree and strong communication, interpersonal, and analytical skills. A proactive, customer-focused mindset is essential for success in a team-oriented environment.