Client Services & Training Coordinator

The Consultant Agency; Philippines; On-site; PHP 400,000 - 800,000; Full time

Job summary

The Consultant Agency in the Philippines is seeking a Client Services Team Member to support client administration, course coordination, and professional client support. This role ensures a reliable training journey from enrolment through completion for students, employers, trainers, and internal stakeholders.

You will manage enrolments, communications, and data across systems, support scheduling, and help maintain compliance and reporting.

Qualifications

• Post-secondary qualification preferred (e.g. Diploma or Certificate IV in Business Administration).
• Experience: 3-5 years in a similar role or 5+ years administration preferred.

Responsibilities

• Handle client communications by phone and email.
• Coordinate enrolments, transfers, and invoicing records.
• Maintain accurate client, course, and payment data across systems.
• Support trainers with course resources and scheduling.
• Ensure compliance with privacy and data handling policies.
• Collaborate across teams to improve processes and service.

Skills

English proficiency

MS Office

SMS/LMS systems

Zoom

Monday.com

Canvas

Invoicing & receivables

Client service

Organisational skills

Independent work

Education

Diploma or Certificate IV in Business Administration

Tools

Word

Excel

PowerPoint

Outlook

Job description

The Consultant Agency in the Philippines is seeking a Client Services Team Member to support client administration, course coordination, and professional client support. This role ensures a reliable training journey from enrolment through completion for students, employers, trainers, and internal stakeholders.

You will manage enrolments, communications, and data across systems, support scheduling, and help maintain compliance and reporting.