Client Services Associate – Branch Banking

BDO Unibank, Inc; Santa Ana; On-site; PHP 160,000 - 240,000; Full time

Job summary

BDO Unibank, Inc. is seeking a Client Service Associate to accurately and efficiently process over-the-counter transactions including deposits, withdrawals, payments, remittances and foreign exchange in line with the bank’s standards.

The role requires clear communication, a willingness to work onsite in Santa Ana, Cagayan, and a strong focus on customer service, accuracy, and regulatory compliance within branch operations.

Qualifications

• Bachelor’s degree in a relevant field, preferably Business.
• At least 1 year experience in branch operations or fresh graduates are welcome.
• Required skill: Communicates clearly and effectively.
• Willing to work onsite in Santa Ana, Cagayan.

Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards.
• Provides appropriate customer service to clients and may promote bank products and services.
• Performs other duties that may be required from time to time.
• Ensures compliance with bank policies, procedures and regulatory requirements.

Skills

Communicates clearly and effectively

Education

Bachelor’s degree relevant to the job, preferably Business course

Job description

BDO Unibank, Inc. is seeking a Client Service Associate to accurately and efficiently process over-the-counter transactions including deposits, withdrawals, payments, remittances and foreign exchange in line with the bank’s standards.

The role requires clear communication, a willingness to work onsite in Santa Ana, Cagayan, and a strong focus on customer service, accuracy, and regulatory compliance within branch operations.