Client Service Associate - Branch Banking & Customer Care

BDO Unibank, Inc.; Cagayan de Oro; On-site; PHP 180,000 - 260,000; Full time

Job summary

BDO Unibank, Inc. is seeking a Client Service Associate to handle over-the-counter transactions such as deposits, withdrawals, payments, and remittances with accuracy and timeliness. The role emphasizes customer service and adherence to banking standards.

The ideal candidate holds a bachelor’s degree in business or related field, has strong communication skills, and is willing to work onsite in Cagayan de Oro City. Fresh graduates are welcome to apply.

Qualifications

• Bachelor’s degree in business or related field.
• At least 1 year of experience in branch operations preferred; fresh graduates considered.
• Excellent communication and interpersonal skills.
• Willing to work onsite in Cagayan de Oro City.

Responsibilities

• Process deposits, withdrawals, payments, foreign exchange, remittances and other transactions accurately and efficiently.
• Provide excellent customer service and promote bank products and services as appropriate.
• Perform start and end-of-day banking activities per approved processes.
• Ensure compliance with bank policies, procedures and regulatory requirements.

Skills

Clear communication

Education

Bachelor’s degree in business or related field

Job description

BDO Unibank, Inc. is seeking a Client Service Associate to handle over-the-counter transactions such as deposits, withdrawals, payments, and remittances with accuracy and timeliness. The role emphasizes customer service and adherence to banking standards.

The ideal candidate holds a bachelor’s degree in business or related field, has strong communication skills, and is willing to work onsite in Cagayan de Oro City. Fresh graduates are welcome to apply.