Client Service Associate (Santa Ana, Cagayan)

BDO Unibank, Inc; Santa Ana; On-site; PHP 160,000 - 240,000; Full time

Job summary

BDO Unibank, Inc. is seeking a Client Service Associate to accurately and efficiently process over-the-counter transactions including deposits, withdrawals, payments, remittances and foreign exchange in line with the bank’s standards.

The role requires clear communication, a willingness to work onsite in Santa Ana, Cagayan, and a strong focus on customer service, accuracy, and regulatory compliance within branch operations.

Qualifications

• Bachelor’s degree in a relevant field, preferably Business.
• At least 1 year experience in branch operations or fresh graduates are welcome.
• Required skill: Communicates clearly and effectively.
• Willing to work onsite in Santa Ana, Cagayan.

Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards.
• Provides appropriate customer service to clients and may promote bank products and services.
• Performs other duties that may be required from time to time.
• Ensures compliance with bank policies, procedures and regulatory requirements.

Skills

Communicates clearly and effectively

Education

Bachelor’s degree relevant to the job, preferably Business course

Job description

About BDO

BDO Unibank, Inc. is the Philippines’ leading full-service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer-focused services. Build your career with a trusted industry leader.

Job Summary

The Client Service Associate is responsible for providing accurate, efficient and timely processing of over the counter transactions pertaining to deposits, withdrawals, payments, foreign exchange, remittances and other miscellaneous transactions in line with the Banks standards and requirements.

Key Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards
• Provides appropriate customer service to the clients of the Bank; may include but not limited to promoting /offering bank’s products and services
• Performs other duties that may be required from time to time
• Ensure compliance with Banks policies, procedures and regulatory requirements

Qualifications

• Bachelor’s degree relevant to the job, preferably Business course
• Preferably at least one (1) year experience in branch operations in a commercial or universal bank, but open to fresh graduates
• Required Skill: Communicates clearly and effectively
• Willing to work onsite in Santa Ana, Cagayan.