Client Service Associate (Subic / Olongapo Area)

BDO Unibank; Zambales; On-site; PHP 180,000 - 240,000; Full time

Job summary

BDO Unibank, Inc. is the Philippines’ leading full-service bank, offering a wide range of financial and digital banking services. The Client Service Associate role focuses on accurate, efficient processing of over-the-counter transactions in line with bank standards.

Based in Subic/Olongapo area, the position entails start/end of day activities, client service, and may involve promoting bank products. Onsite work is required with adherence to regulatory requirements and internal policies.

Qualifications

• Bachelor's degree in business or related field.
• 1 year experience in branch operations preferred but open to fresh graduates.
• Strong communication skills and ability to convey information clearly.
• Willingness to work onsite in Subic/Olongapo Area.

Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards.
• Provides appropriate customer service to clients and may promote bank products and services.
• Performs other duties as required by the bank.
• Ensures compliance with bank policies, procedures and regulatory requirements.

Skills

Effective communication

Education

Bachelor's degree

Job description

BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable and customer‑focused services. Build your career with a trusted industry leader.

Job Summary

The Client Service Associate is responsible for providing accurate, efficient and timely processing of over-the-counter transactions pertaining to deposits, withdrawals, payments, foreign exchange, remittances and other miscellaneous transactions in line with the Banks standards and requirements.

Key Responsibilities

• - Performs start and end of day banking activities in line with approved processes and standards
• - Provides appropriate customer service to the clients of the Bank; may include but not limited to promoting /offering bank’s products and services
• - Performs other duties that may be required from time to time
• - Ensure compliance with Banks policies, procedures and regulatory requirements

Qualifications

• - Bachelor’s degree relevant to the job, preferably Business course
• - Preferably at least one (1) year experience in branch operations in a commercial or universal bank, but open to fresh graduates
• - Required Skill: Communicates clearly and effectively
• - Willing to work onsite in Subic / Olongapo Area.