Client Service Associate (Cagayan de Oro City)

BDO Unibank; Cagayan de Oro; Sur place; PHP 201 000 - 312 000; Plein temps

Résumé du poste

BDO Unibank, Inc. invites applications for a Client Service Associate to efficiently process deposits, withdrawals, payments, foreign exchange, remittances and other daily banking transactions in line with bank standards.

The role emphasizes accurate service, regulatory compliance, and opportunities to promote bank products, with onsite work in Cagayan de Oro City; Bachelor's degree required and 1 year experience preferred though fresh graduates are welcome.

Qualifications

• Bachelor’s degree relevant to the job.
• 1 year experience in branch operations preferred, fresh graduates welcome.
• Communicates clearly and effectively.

Responsabilités

• Performs start and end of day banking activities in line with approved processes and standards
• Provides appropriate customer service to clients and may promote bank products and services
• Performs other duties as required
• Ensures compliance with bank policies, procedures and regulatory requirements

Connaissances

Clear communication

Formation

Bachelor’s degree in Business or related field

Description du poste

BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer‑focused services. Build your career with a trusted industry leader.

Job Summary

The Client Service Associate is responsible for providing accurate, efficient and timely processing of over‑the‑counter transactions pertaining to deposits, withdrawals, payments, foreign exchange, remittances and other miscellaneous transactions in line with the Banks standards and requirements.

Key Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards
• Provides appropriate customer service to the clients of the Bank; may include but not limited to promoting /offering bank’s products and services
• Performs other duties that may be required from time to time
• Ensure compliance with Banks policies, procedures and regulatory requirements

Qualifications

• Bachelor’s degree relevant to the job, preferably Business course
• Preferably at least one (1) year experience in branch operations in a commercial or universal bank, but open to fresh graduates
• Required Skill: Communicates clearly and effectively
• Willing to work onsite in CAGAYAN DE ORO CITY.