Client Service Associate

BDO Unibank, Inc.; San Fernando; On-site; PHP 240,000 - 360,000; Full time

Job summary

BDO Unibank, Inc. is seeking a Client Service Associate to accurately and efficiently process over-the-counter transactions including deposits, withdrawals, payments and remittances in line with bank standards.

The role emphasizes strong customer service, compliance with policies, and working on-site in the Pampanga area, with opportunities to promote the bank’s products and services.

Qualifications

• Bachelor’s degree relevant to the job, preferably Business.
• Preferably at least one year of branch operations experience; open to fresh graduates.
• Must be able to communicate clearly and effectively.
• Willing to work onsite in Pampanga area.

Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards.
• Provides appropriate customer service to the bank's clients; may promote bank products and services.
• Performs other duties as required from time to time.
• Ensures compliance with bank policies, procedures and regulatory requirements.

Skills

Communicates clearly and effectively

Education

Bachelor's degree relevant to the job

Job description

BDO Unibank, Inc. is the Philippines’ leading full-service bank, offering a wide range of financial and digital banking services. Guided by our brand promise "We Find Ways," we are committed to delivering easy, reliable, and customer-focused services. Build your career with a trusted industry leader.

Job Summary

The Client Service Associate is responsible for providing accurate, efficient and timely processing of over the counter transactions pertaining to deposits, withdrawals, payments, foreign exchange, remittances and other miscellaneous transactions in line with the Banks standards and requirements.

Key Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards
• Provides appropriate customer service to the clients of the Bank; may include but not limited to promoting /offering bank’s products and services
• Performs other duties that may be required from time to time
• Ensure compliance with Banks policies, procedures and regulatory requirements

Qualifications

• Bachelor’s degree relevant to the job, preferably Business course
• Preferably at least one (1) year experience in branch operations in a commercial or universal bank, but open to fresh graduates
• Required Skill: Communicates clearly and effectively
• Willing to work onsite in Pampanga area.

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability. Requisition ID: 30950

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