Client Service Associate (Gattaran, Cagayan)

BDO Unibank, Inc; Gattaran; On-site; PHP 180,000 - 280,000; Full time

Job summary

BDO Unibank, Inc. in the Philippines is seeking a Client Service Associate to handle over-the-counter transactions, deposits, withdrawals, payments, remittances, and other bank transactions in line with our standards.

You will provide accurate, efficient customer service, process transactions, promote bank products, and ensure compliance with policies and regulatory requirements while working onsite in Gattaran, Cagayan.

Qualifications

• Bachelor’s degree related to the job, preferably Business.
• At least one year of experience in branch operations, but open to fresh graduates.
• Must communicate clearly and effectively.
• Willing to work onsite in Gattaran, Cagayan.

Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards.
• Provides appropriate customer service to the clients of the Bank; may include but not limited to promoting /offering bank’s products and services
• Performs other duties that may be required from time to time
• Ensure compliance with Banks policies, procedures and regulatory requirements

Skills

Clear communication

Education

Bachelor’s degree

Job description

About BDO

BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer‑focused services. Build your career with a trusted industry leader.

Job Summary

The Client Service Associate is responsible for providing accurate, efficient and timely processing of over the counter transactions pertaining to deposits, withdrawals, payments, foreign exchange, remittances and other miscellaneous transactions in line with the Banks standards and requirements.

Key Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards
• Provides appropriate customer service to the clients of the Bank; may include but not limited to promoting /offering bank’s products and services
• Performs other duties that may be required from time to time
• Ensure compliance with Banks policies, procedures and regulatory requirements

Qualifications

• Bachelor’s degree relevant to the job, preferably Business course
• Preferably at least one (1) year experience in branch operations in a commercial or universal bank, but open to fresh graduates
• Required Skill: Communicates clearly and effectively
• Willing to work onsite in Gattaran, Cagayan.