Client Service Associate

BDO Unibank, Inc.; Angeles; On-site; PHP 180,000 - 300,000; Full time

Job summary

BDO Unibank, Inc. is seeking a Client Service Associate to handle over-the-counter transactions and deliver accurate, efficient service in line with bank standards.

You will process deposits, withdrawals, remittances, payments and FX while maintaining compliance and providing friendly, professional customer support onsite in Pampanga.

Ideal candidates have a business-related degree and strong communication skills; fresh graduates welcome and onsite work requirement applies.

Qualifications

• Bachelor’s degree relevant to the job.
• At least one year experience in branch operations preferred, fresh graduates considered.
• Excellent communication skills and ability to interact with customers clearly.
• Willing to work onsite in Pampanga Area.

Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards.
• Provides appropriate customer service to clients; promotes bank products and services.
• Performs other duties as required.
• Ensures compliance with bank policies, procedures and regulatory requirements.

Skills

Communicates clearly and effectively

Education

Bachelor’s degree relevant to the job

Job description

BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer‑focused services. Build your career with a trusted industry leader.

Job Summary

The Client Service Associate is responsible for providing accurate, efficient and timely processing of over the counter transactions pertaining to deposits, withdrawals, payments, foreign exchange, remittances and other miscellaneous transactions in line with the Banks standards and requirements.

Key Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards
• Provides appropriate customer service to the clients of the Bank; may include but not limited to promoting /offering bank’s products and services
• Performs other duties that may be required from time to time
• Ensure compliance with Banks policies, procedures and regulatory requirements

Qualifications

• Bachelor’s degree relevant to the job, preferably Business course
• Preferably at least one (1) year experience in branch operations in a commercial or universal bank, but open to fresh graduates
• Required Skill: Communicates clearly and effectively
• Willing to work onsite in Pampanga Area.

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability. Requisition ID: 30946

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