Client Service Associate-Pool (Ortigas Area)

BDO Unibank; Pasig; On-site; PHP 246,000 - 312,000; Full time

Job summary

BDO Unibank, Inc. in the Philippines seeks a Client Service Associate to handle over-the-counter deposits, withdrawals, payments, remittances, and other transactions with accuracy and efficiency.

You will operate onsite in Mandaluyong, supporting branch customers and ensuring adherence to bank standards. The role emphasizes clear communication, customer service, and promoting bank products while maintaining compliance with policies and regulatory requirements for reliable, customer-focused

Qualifications

• Bachelor’s degree relevant to the job, preferably Business.
• At least 1 year experience in branch operations; fresh graduates welcome.

Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards
• Provides appropriate customer service to the clients of the Bank; may include but not limited to promoting /offering bank’s products and services
• Performs other duties that may be required from time to time
• Ensure compliance with Banks policies, procedures and regulatory requirements

Skills

Communicates clearly

Education

Bachelor’s degree relevant to the job

Job description

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Date: Sep 1, 2026

Location: Pasig City, National Capital Region, PH

Business Unit: Branch Banking Group

Department:

About BDO

BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer‑focused services. Build your career with a trusted industry leader.

Job Summary

The Client Service Associate is responsible for providing accurate, efficient and timely processing of over the counter transactions pertaining to deposits, withdrawals, payments, foreign exchange, remittances and other miscellaneous transactions in line with the Banks standards and requirements.

Key Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards
• Provides appropriate customer service to the clients of the Bank; may include but not limited to promoting /offering bank’s products and services
• Performs other duties that may be required from time to time
• Ensure compliance with Banks policies, procedures and regulatory requirements

Qualifications

• Bachelor’s degree relevant to the job, preferably Business course
• Preferably at least one (1) year experience in branch operations in a commercial or universal bank, but open to fresh graduates
• Required Skill: Communicates clearly and effectively
• Willing to work onsite in Mandaluyong area

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability.