Client Service Associate-Pool

BDO Unibank; Dipolog, Hinoba-an; Hybrid; PHP 201,000 - 279,000; Full time

Job summary

BDO Unibank in Dipolog City is seeking a Client Service Associate - Pool to process deposits, withdrawals, remittances, and other over-the-counter transactions accurately and efficiently.

You will deliver courteous service, promote bank products where appropriate, and ensure compliance with bank policies and regulatory requirements.

Bachelor’s degree preferred; fresh graduates welcome; on-site work in Dipolog City; strong communication skills are essential.

Qualifications

• Bachelor’s degree, preferably Business
• At least 1 year experience in branch operations preferred but open to fresh graduates.
• Clear and effective communication required.

Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards
• Provides appropriate customer service to the clients of the Bank; may include promoting bank products and services
• Performs other duties that may be required from time to time
• Ensure compliance with Banks policies, procedures and regulatory requirements

Skills

Communicates clearly and effectively

Education

Bachelor’s degree relevant to the job

Job description

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BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer‑focused services. Build your career with a trusted industry leader.

Job Summary

The Client Service Associate- Pool is responsible for providing accurate, efficient and timely processing of over the counter transactions pertaining to deposits, withdrawals, payments, foreign exchange, remittances and other miscellaneous transactions in line with the Banks standards and requirements.

Key Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards
• Provides appropriate customer service to the clients of the Bank; may include but not limited to promoting /offering bank’s products and services
• Performs other duties that may be required from time to time
• Ensure compliance with Banks policies, procedures and regulatory requirements

Qualifications

• Bachelor’s degree relevant to the job, preferably Business course
• Preferably at least one (1) year experience in branch operations in a commercial or universal bank, but open to fresh graduates
• Required Skill: Communicates clearly and effectively
• Willing to work onsite inDipolog City

#LI-Onsite #LI-LB1

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability. Requisition ID: 29862

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