Client Service Associate-Pool (Manila 2 Area)

BDO Unibank; Manila; On-site; PHP 180,000 - 240,000; Full time

Job summary

BDO Unibank, Inc. is seeking a Client Service Associate in Manila to perform over-the-counter, deposits, withdrawals, payments, remittances and other transactions, adhering to bank standards and regulatory requirements.

The role involves day-to-day banking activities, delivering accurate customer service, and supporting the bank's product offerings while working onsite in Manila. Fresh graduates are welcome with a strong communication skillset and a willingness to learn.

Qualifications

• Bachelor’s degree relevant to the job, preferably Business.
• At least 1 year experience in branch operations; fresh graduates welcome.
• Strong communication skills and willingness to work onsite in Manila.

Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards.
• Provides appropriate customer service to the bank's clients; may promote/off er bank products and services.
• Performs other duties as required from time to time.
• Ensures compliance with bank policies, procedures and regulatory requirements.

Skills

Communicates clearly

Education

Bachelor’s degree (Business preferred)

Job description

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Date: Oct 2, 2026

Location: Manila City, National Capital Region, PH

Business Unit: Branch Banking Group

Department: Operations

About BDO

BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer‑focused services. Build your career with a trusted industry leader.

Job Summary

The Client Service Associate is responsible for providing accurate, efficient and timely processing of over the counter transactions pertaining to deposits, withdrawals, payments, foreign exchange, remittances and other miscellaneous transactions in line with the Banks standards and requirements.

Key Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards
• Provides appropriate customer service to the clients of the Bank; may include but not limited to promoting /offering bank’s products and services
• Performs other duties that may be required from time to time
• Ensure compliance with Banks policies, procedures and regulatory requirements

Qualifications

• Bachelor’s degree relevant to the job, preferably Business course
• Preferably at least one (1) year experience in branch operations in a commercial or universal bank, but open to fresh graduates
• Required Skill: Communicates clearly and effectively
• Willing to work onsite in Manila 2 Area

#LI-RB1

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability. Requisition ID: 28566

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