Client Service Associate-Pool

BDO Unibank; Gapan; On-site; PHP 167,000 - 234,000; Full time

Job summary

BDO Unibank, Inc. is seeking a Client Service Associate to handle deposits, withdrawals, payments, foreign exchange, remittances, and related transactions with accuracy and timeliness. The role emphasizes adherence to bank standards and customer‑focused service.

Onsite work in Nueva Ecija is required. The candidate should have a relevant degree and strong communication skills, with at least one year in branch operations or fresh graduates welcome.

Qualifications

• Bachelor's degree relevant to the job (Business preferred).
• At least 1 year of experience in branch operations; open to fresh graduates.
• Strong communication skills and the ability to interact clearly with customers.

Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards.
• Provides appropriate customer service and may promote bank products and services.
• Ensures compliance with bank policies, procedures and regulatory requirements.

Skills

Clear communication

Education

Bachelor's degree (Business preferred)

Job description

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BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer‑focused services. Build your career with a trusted industry leader.

Job Summary

The Client Service Associate is responsible for providing accurate, efficient and timely processing of over the counter transactions pertaining to deposits, withdrawals, payments, foreign exchange, remittances and other miscellaneous transactions in line with the Banks standards and requirements.

Key Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards


• Provides appropriate customer service to the clients of the Bank; may include but not limited to promoting /offering bank’s products and services


• Performs other duties that may be required from time to time


• Ensure compliance with Banks policies, procedures and regulatory requirements

Qualifications

• Bachelor’s degree relevant to the job, preferably Business course


• Preferably at least one (1) year experience in branch operations in a commercial or universal bank, but open to fresh graduates


• Required Skill: Communicates clearly and effectively


• Willing to work onsite in Nueva Ecija.

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability.

The BDO, BDO Unibank, and other BDO-related trademarks are owned by BDO Unibank, Inc. BDO Unibank Inc. ® All Rights Reserved.