Client Service Associate

BDO Unibank; Dasmariñas; On-site; PHP 279,000 - 391,000; Full time

Job summary

BDO Unibank, Inc. in Dasmariñas, Cavite is seeking a Client Service Associate to handle over‑the‑counter transactions with accuracy and timeliness, in line with the bank’s standards and requirements.

The role requires a Bachelor’s degree (Business preferred) and at least one year of branch operations experience or fresh graduates, plus excellent communication skills. Onsite work is required at the Dasmariñas branch, with a focus on delivering reliable service to customers.

Qualifications

• Bachelor’s degree relevant to the job, preferably Business course.
• At least 1 year of experience in branch operations or fresh graduates acceptable.
• Strong written and verbal communication skills.

Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards
• Provides appropriate customer service to bank clients and may promote bank products and services
• Performs other duties as required from time to time
• Ensures compliance with bank policies, procedures and regulatory requirements

Skills

Communicates clearly

Education

Bachelor’s degree in Business or related

Job description

Job Description:

About BDO

BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer‑focused services. Build your career with a trusted industry leader.

Job Summary

The Client Service Associate is responsible for providing accurate, efficient and timely processing of over the counter transactions pertaining to deposits, withdrawals, payments, foreign exchange, remittances and other miscellaneous transactions in line with the Banks standards and requirements.

Key Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards
• Provides appropriate customer service to the clients of the Bank; may include but not limited to promoting /offering bank’s products and services
• Performs other duties that may be required from time to time
• Ensure compliance with Banks policies, procedures and regulatory requirements

Qualifications

• Bachelor’s degree relevant to the job, preferably Business course
• Preferably at least one (1) year experience in branch operations in a commercial or universal bank, but open to fresh graduates
• Required Skill: Communicates clearly and effectively
• Willing to work onsite in Dasmariñas, Cavite

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability.

Requisition ID: 30534