Client Service Associate (Manila 1 Area)

BDO Unibank; Manila; On-site; PHP 200,880 - 267,840; Full time

Job summary

BDO Unibank, Inc. invites applications for a Client Service Associate who will handle over-the-counter deposits, withdrawals, payments, and remittances with accuracy and speed, aligning with the bank's standards.

The role is onsite in Manila and requires a business-related degree, with fresh graduates welcome. The position emphasizes strong communication, compliance with policies, and customer service excellence.

Qualifications

• Bachelor’s degree in Business or related field.
• 1 year of branch operations experience preferred; fresh graduates welcome.
• Strong communication and interpersonal skills.
• Willing to work onsite in Manila.

Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards.
• Provides appropriate customer service to clients and may promote bank products and services.
• Performs other duties as required.
• Ensures compliance with bank policies, procedures and regulatory requirements.

Skills

Communicates clearly and effectively

Education

Bachelor’s degree in Business or related field

Job description

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Date: Jul 15, 2026

Location: Manila City, National Capital Region, PH

Business Unit: Branch Banking Group

Department: Operations

About BDO

BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer‑focused services. Build your career with a trusted industry leader.

Job Summary

The Client Service Associate is responsible for providing accurate, efficient and timely processing of over the counter transactions pertaining to deposits, withdrawals, payments, foreign exchange, remittances and other miscellaneous transactions in line with the Bank's standards and requirements.

Key Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards
• Provides appropriate customer service to the clients of the Bank; may include but not limited to promoting /offering bank’s products and services
• Performs other duties that may be required from time to time
• Ensure compliance with Bank's policies, procedures and regulatory requirements

Qualifications

• Bachelor’s degree relevant to the job, preferably Business course
• Preferably at least one (1) year experience in branch operations in a commercial or universal bank, but open to fresh graduates
• Required Skill: Communicates clearly and effectively
• Willing to work onsite in Manila 1 Area

Equal Opportunity Statement

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability.