Client Service Associate (Laguna North)

BDO Unibank; Santa Rosa; On-site; PHP 300,000 - 450,000; Full time

Job summary

BDO Unibank is looking for a Client Service Associate in Santa Rosa, Laguna, who will efficiently handle banking transactions like deposits and withdrawals. This role emphasizes excellent customer service and compliance with banking standards.

The ideal candidate will have a Bachelor’s degree, with preference given to those with branch operations experience, though fresh graduates are welcome. Join a leading bank that values customer-focused solutions.

Qualifications

• Bachelor’s degree relevant to the job, preferably in Business.
• Preferably at least one year experience in branch operations.
• Required Skill: Communicates clearly and effectively.
• Willing to work onsite in Sta. Rosa, Laguna.

Responsibilities

• Perform start and end of day banking activities.
• Provide appropriate customer service to clients.
• Ensure compliance with Bank policies and regulatory requirements.

Skills

Communication skills

Education

Bachelor’s degree relevant to the job, preferably Business course

Job description

Overview

BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer‑focused services. Build your career with a trusted industry leader.

Job Summary

The Client Service Associate is responsible for providing accurate, efficient and timely processing of over the counter transactions pertaining to deposits, withdrawals, payments, foreign exchange, remittances and other miscellaneous transactions in line with the Banks standards and requirements.

Key Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards
• Provides appropriate customer service to the clients of the Bank; may include but not limited to promoting /offering bank’s products and services
• Performs other duties that may be required from time to time
• Ensure compliance with Banks policies, procedures and regulatory requirements

Qualifications

• Bachelor’s degree relevant to the job, preferably Business course
• Preferably at least one (1) year experience in branch operations in a commercial or universal bank, but open to fresh graduates
• Required Skill: Communicates clearly and effectively
• Willing to work onsite in Sta. Rosa, Laguna

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BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability. Requisition ID: 28215

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