Client Service Associate (Batangas-Palawan Area)

BDO Unibank; Puerto Princesa; Hybrid; PHP 223,000 - 379,000; Full time

Job summary

BDO Unibank, Inc. is seeking an Operations professional based in Puerto Princesa to handle over-the-counter transactions with accuracy and timeliness. You will process deposits, withdrawals, payments, remittances, and other banking activities while delivering courteous service to customers.

The role requires a business-related bachelor's degree, good computer skills, and strong communication. On-site work in Batangas-Palawan area is expected, with opportunities for growth within a leading

Qualifications

• Bachelor’s degree in business or related field.
• At least 1 year in branch operations; fresh graduates welcome.
• Proficient in computer and business applications.
• Strong written and verbal communication; presentation and negotiation skills.
• Good interpersonal and people management skills.
• Willing to work onsite in Batangas-Palawan Area.

Responsibilities

• Perform start and end of day banking activities per procedures.
• Provide customer service and promote bank products/services.
• Ensure compliance with bank policies and regulatory requirements.
• Perform other duties as required.

Skills

Customer service

Banking operations

Communication skills

Problem solving

Interpersonal skills

Education

Bachelor’s degree in Business or related field

Tools

MS Office

Banking software

Job description

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Date: Sep 22, 2026

Location: Puerto Princesa City, Mimaropa, PH

Business Unit: BDO Network Bank, Inc.

Department: Operations

About BDO

BDO Unibank, Inc. is the Philippines’ leading full-service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer-focused services. Build your career with a trusted industry leader.

Job Summary: Responsible for providing accurate, efficient and timely processing of over the counter transactions pertaining to deposits, withdrawals, payments, foreign exchange, remittances and other miscellaneous transactions.

Key Responsibilities:

• Performs start and end of day banking activities in line with approved processes and standards.
• Provides appropriate customer service to the clients of the Bank; may include but not limited to promoting /offering bank’s products and services.
• Ensure compliance with Banks policies, procedures and regulatory requirements.
• Performs other duties that may be required from time to time.

Qualifications:

• Bachelor’s degree relevant to the job, preferably Business course
• Preferably at least one (1) year experience in branch operations in a commercial or universal bank, but open to fresh graduates
• Proficiency in Computer and business applications
• Effective oral and written communication skillsEffective presentation and negotiation skills
• Effective interpersonal and people management skills
• Good problem solving and numerical skills
• Willing to work onsite in Batangas-Palawan Area

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability. Requisition ID: 28103

The BDO, BDO Unibank, and other BDO-related trademarks are owned by BDO Unibank, Inc. BDO Unibank Inc. ® All Rights Reserved.