Client Service Associate

BDO Unibank; Compostela; On-site; PHP 180,000 - 240,000; Full time

Job summary

BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. The Client Service Associate handles over‑the‑counter transactions including cash and checks, foreign currency exchanges, and other services at Cebu City location.

The role emphasizes accurate processing, excellent customer service, and adherence to policies while promoting bank products and handling multiple tasks under pressure.

Qualifications

• Proficient in computer and business applications.
• Effective oral and written communication skills.
• Good problem solving and numerical skills.
• Ability to multitask and can work well under pressure.

Responsibilities

• Perform start and end of day banking activities.
• Ensures compliance to the Bank’s policies, procedures and regulatory requirements.
• Provides appropriate customer service to clients of the Bank and promote Bank’s products and services.
• Performs all other tasks that may be required from time to time.

Skills

Customer service

Communication

Numerical skills

multitasking

Education

Bachelor's degree

Job description

Client Service Associate

Company : Bdo Unibank | Job Type : Full Time | Location : Cebu City, Philippines

Job Description - Client Service Associate

About BDO

BDO Unibank, Inc. is the Philippines’ leadingfull ‑ servicebank,offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, andcustomer ‑ focusedservices. Build your career with a trusted industry leader.

Job Summary

The Client Service Associate is responsible forprovidingaccurate, efficient, andtimelyprocessing of over-the-counter transactions. These transactions will include cash and check deposits or withdrawals, payments, foreign currencyexchangesand othermiscellaneous transactions.

Key Responsibilities:

• Perform start and end of day banking activities
• Ensures compliance to the Bank’s policies,proceduresand regulatory requirements
• Provides appropriate customerservice to clients of the Bank and promote Bank’s products and services
• Performs all other tasks that may berequiredfrom time to time

Qualifications:

• Completion of a Bachelors’ degree, preferably in aBusinesscourse; Fresh graduates are welcome to apply
• Banking experience is an advantage

Required Skills:

• Proficient in computer and business applications
• Effective oral and written communication skills
• Good problem solving and numerical skills
• Ability to multitask and can work well under pressure

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability. Requisition ID: 29282