Client Retention & Revenue Strategy Leader

HRTx Inc; Pateros; On-site; PHP 1,800,000 - 2,400,000; Full time

Job summary

HRTx Inc is seeking a Revenue Retention & Client Conservation Head to lead enterprise-wide programs focused on preserving in-force business, reducing preventable attrition, and strengthening long-term client value. This onsite role in Taguig (BGC) requires strategic vision and cross-functional leadership.

You will develop retention strategies, oversee daily execution, set KPIs, and collaborate with sales, service, operations, marketing, and technology to deliver seamless customer experiences and

Qualifications

• Bachelor's degree in Business, Finance, Marketing, or related field.
• 10+ years of leadership in retention, customer lifecycle management, business strategy, or revenue management.
• Proven track record in driving customer retention and revenue preservation initiatives.
• Strong strategic thinking and analytical capability.
• Excellent leadership, stakeholder management, and influencing skills.

Responsibilities

• Develop and execute strategies to protect recurring revenue and improve customer retention.
• Identify risk areas contributing to churn and implement mitigation plans.
• Build long-term conservation roadmaps to strengthen client lifetime value.
• Oversee daily retention initiatives and set performance targets and KPIs.
• Collaborate with sales, service, operations, marketing, and tech to embed retention practices.

Skills

Leadership

Strategic thinking

Analytical capability

Stakeholder mgmt

Education

Bachelor's degree in Business, Finance, Marketing

Job description

HRTx Inc is seeking a Revenue Retention & Client Conservation Head to lead enterprise-wide programs focused on preserving in-force business, reducing preventable attrition, and strengthening long-term client value. This onsite role in Taguig (BGC) requires strategic vision and cross-functional leadership.

You will develop retention strategies, oversee daily execution, set KPIs, and collaborate with sales, service, operations, marketing, and technology to deliver seamless customer experiences and