Client Relations Office r/ Project Manager (Hybrid Work Setup)

Prople BPO Inc.; Mandaluyong; Hybrid; PHP 700,000 - 1,300,000; Full time

Job summary

Prople BPO Inc. is seeking a Project Lead/Manager in Mandaluyong with an entrepreneurial mindset and strong project planning skills.

The role requires overseeing progress and resources while maintaining clear communication with the team and stakeholders. You will conduct daily huddles, prepare presentations, manage schedules, and ensure client satisfaction by minimizing uncertainties and informing clients of status.

Qualifications

• Must be a graduate of any business course.
• At least 2 years of relevant working experience.
• Amenable to work in Pioneer, Mandaluyong (Hybrid Work Setup).

Responsibilities

• Lead project planning, execution, and delivery while ensuring alignment with goals.
• Conduct daily huddles/meetings; prepare presentations; communicate with team and stakeholders; manage schedules and prioritise work.
• Minimize uncertainties and keep clients informed on project status to maintain satisfaction.
• Identify and evaluate potential risks and implement mitigation strategies.
• Manage reports and documentation; present comprehensive records of requirements fulfilled and project history.

Skills

Entrepreneurial mindset

Project management

Communication

Risk management

Reporting

Meeting facilitation

Stakeholder management

Education

Business degree

Job description

Project Lead/Manager

Key Activities, Roles and Job responsibilities:

• Must have an excellent entrepreneurial mindset

• Must have an in-depth knowledge ofproject management and project planning skills

• A master communicator. One who is able to resolve conflicts and ensure stable collaboration and communication on all levels including overseeing the project's progress and resources

• On a daily basis, conducts huddle and meetings, prepare presentations, communicate
  with the team and stakeholders, check emails, create schedules and prioritize work,
  ensuring the project's progress is running smoothly

• Ensures client satisfaction by minimizing uncertainty, avoiding any unwanted surprises, and keep the company’s clients up-to-date on the status of the project

• Able to identify and evaluate potential risks and knows how to mitigate the risks or at least minimize its impact

• Manage reports and necessary documentation. Able to present comprehensive reports documenting that all project requirements were fulfilled, as well as the projects’ history, including what was done,

Qualifications:

• Must be a graduate of any business course

• At least 2 years of relevant working experience

• Amenable to work in Pioneer, Mandaluyong (Hybrid Work Setup)