Billing Administrator

AS White Global; Manila; On-site; PHP 420,000 - 720,000; Full time

Benefits offered by this job

Great Place to Work certified

Comprehensive medical care for you and

Generous paid leave

LinkedIn Learning access

Job summary

AS White Global is seeking a Client Portal Administrator to manage documentation in client portals from our Manila operations. You will upload quotes and invoices, validate records, and ensure compliance with SWMS and client requirements.

In this onsite role, you will collaborate with branch teams to gather missing documents, maintain accurate portals, and support continuous improvement of portal workflows to meet deadlines and standards.

Qualifications

• Take ownership of uploading quotes and related documentation into client portals on time.
• Manage end-to-end upload of invoices and supporting documents from branches.
• Ensure SWMS and compliance docs are attached to POs and records where required.
• Review documents for accuracy and resolve missing information or discrepancies.

Responsibilities

• Monitor client portals regularly to keep records current and compliant.
• Collaborate with branch teams and stakeholders to obtain outstanding documents.
• Maintain organized portal workflows and meet client-specific deadlines.
• Identify opportunities to streamline portal administration and improve compliance.
• Validate documentation before submission and correct errors proactively.
• Participate in process improvements for portal-related tasks.

Skills

Client portal management

Procurement systems

Document management

MS Office?

Attention to detail

Communication

Cross-functional collaboration

Tools

MS Office Suite

Portal platforms

Job description

Join one of Australia's largest building services companies with over 30 years of expertise in design, installation, servicing, and maintenance.

The Opportunity

As a Client Portal Administrator, you'll be responsible for the accurate and timely administration of client portal activities. This role acts as a key liaison between branch teams and client portals to ensure documentation is complete, compliant, and accessible.

• Proudly Great Place to Work® certified
• Celebrate globally: Company trips (2025: Hong Kong, 2024: Thailand), Culture Champs, Year-end parties, leadership awards & more
• Grow with stability: 100+ in our 10-Year Club by 2025
• Dynamic talent network: 2,000+ across APAC and beyond
• Competitive compensation with annual reviews
• Comprehensive medical care for you and your family
• Generous paid leave because work-life balance matters
• Level up with LinkedIn Learning and tailored training
• Flexible work setup

“Working here feels meaningful — we help deliver products that millions of rely on daily, and the team genuinely supports you to grow.” - Senior Developer, ASW Philippines.

What You’ll Do

• Take ownership of uploading customer quotes and related documentation into client portals, ensuring information is accurate, complete, and submitted on time.
• Manage the end-to-end upload of invoices and supporting documents provided by branch teams, maintaining high standards of accuracy and efficiency.
• Ensure Safe Work Method Statements (SWMS) and other compliance-related documents are correctly attached to purchase orders and client records where required.
• Review and validate documentation before submission, proactively identifying and resolving any errors, missing information, or discrepancies.
• Monitor client portals regularly to keep records current, compliant, and well-organized, while meeting client-specific requirements and deadlines.
• Collaborate closely with branch teams and internal stakeholders to obtain outstanding documentation and ensure seamless document management processes.
• Contribute to continuous improvement initiatives by identifying opportunities to enhance portal administration, streamline workflows, and improve compliance outcomes.

Key Criteria

• Minimum 3 years' experience in client portal management or administration.
• Experience working with customer portals, procurement systems or document management platforms.
• Experience working with Australian companies or Australian clients would be a great plus.
• Proficiency in Microsoft Office Suite, particularly in Outlook, Excel and Word.
• Strong attention to detail, quality focus, and problem-solving skills.
• Effective communication skills with the ability to work collaboratively across multiple branch locations.

Work setup:

• Manila (BGC, Taguig): Full onsite setup for the first 3-6 months, aligned with Australian business hours: 6:00 AM to 3:00 PM Manila time. Depending on performance, the role will transition to a hybrid work setup thereafter.