Client Partner (No Outsourcing Experience Required) | Mid Shift

Filta; Manila; Hybrid; PHP 600,000 - 900,000; Full time

Benefits offered by this job

HMO healthcare

13th-month bonus

Internet allowance

Office access in Manila

Wellness program

Birthday leave

Doona Days

Welcome gift pack

Year-End Party

Job summary

Filta is seeking a Client Partner to join our Manila-based team, with a focus on helping clients succeed without outsourcing experience. This full-time role is located in Makati, Philippines, with a schedule Monday to Friday evenings.

The candidate will build trusted guidance for client growth and navigation through everyday challenges. Ideal candidates bring a strong sense of ownership, clear communication, and resilience.

Qualifications

Responsibilities

• Partner with client companies to guide growth, challenges, and wins.
• Build genuine relationships that drive client success and retention.
• Problem-solve in real-time across diverse scenarios and teams.
• Communicate with warmth and clarity to clients and internal stakeholders.

Job description

Client Partner (No Outsourcing Experience Required) | Mid Shift.

Full Time

Location: RCBC Plaza Tower 1, Makati (Accepting candidates from Greater Manila Area). Schedule: Monday to Friday, 3:0 PM – 12:00 AM PHT

About the Company

Since 2016, Filta has been an award-winning, Australian-owned BPO partnering with forward-thinking businesses to build full-time teams in the Philippines and Colombia.

At Filta, we’re not just an outsourcing company - we’re a global community of talented people who care about doing great work the right way. We’re building a place where great minds connect, collaborate, and make a lasting impact.

To make this happen, we need people who create meaningful experiences for those who matter most - our clients, our teammates, and future talent.

Join a team that values ownership, candour, and great service - for our clients and for each other.

We’re now looking for a Client Partner to join our growing team.

Why You’ll Love Working With Us

• HMO healthcare for you and 1 dependent (with COVID insurance)
• 20 combined SL/VLs per year, accrued from day one (10 credited post-regularization)
• 13th-month bonus + government-mandated benefits
• Computer provided + monthly internet allowance
• Access to work in one of our Manila-based offices
• Member Wellness Program to support balance and well-being
• Paid birthday leave + birthday treat
• Doona Days - additional leave credits for self-care, and mental reset
• Welcome gift pack + work anniversary gifts
• Year-End Party + Christmas hamper
• Regular social activities across teams and time zones

We're hiring someone who gets energized by helping others succeed.

Not someone who just wants a job in outsourcing.

Someone who lights up when they solve problems, build relationships, and see people thrive.

What you’ll actually do:

• Partner with companies who've hired dedicated teams through us in the Philippines and Colombia
• Be their trusted guide as they navigate growth, challenges, and wins
• Problem-solve in real-time (no two days look the same)
• Build genuine relationships that matter

We don't care if you've never worked in outsourcing.

Our best people came from hospitality, teaching, architecture, veterinary care, event management - industries where you had to think on your feet, care deeply about people (and animals!), and deliver results under pressure.

What we do care about:

• You're naturally curious and love learning
• You stay calm when things get complex
• You genuinely want to see your clients win
• You're resilient when faced with challenges
• You communicate with warmth and clarity

Why people love working here:

• You're not just managing accounts - you're genuinely impacting businesses and people's careers
• We operate across cultures (Philippines, Colombia, Australia, NZ, US, UK) so every day brings fresh perspectives
• Small team, big impact - your ideas actually shape how we grow
• We value who you are, not just what's on your CV

Important: This role is open to Filipino citizens only. Applications must be submitted in English.

#filtacareers