Client Partner (No Outsourcing Experience Required) | Mid Shift

Filta; Makati; On-site; PHP 670,000 - 1,228,000; Full time

Benefits offered by this job

HMO healthcare for you and 1 dependent

Internet allowance

Office access in Manila

Birthday leave

Job summary

Filta in Manila is seeking a Client Partner to support our growing regional and global clients. You’ll nurture relationships, guide growth, and solve challenges in real time, drawing on diverse industries and a hospitality mindset.

This role is open to professionals in the Greater Manila Area who can work in our Manila offices, collaborate across time zones, and help clients win while maintaining service excellence.

Qualifications

• Strong interpersonal skills with a client-focus.
• Ability to navigate growth challenges and build trust.
• Comfort working across multiple cultures and time zones.

Responsibilities

• Partner with client companies to manage dedicated teams in PH and abroad.
• Guide growth, address challenges, and drive successful outcomes.
• Build genuine relationships that matter and ensure client satisfaction.
• Collaborate with cross-functional teams to deliver value.

Skills

Relationship building

Communication

Problem solving

Client management

Job description

Location: RCBC Plaza Tower 1, Makati (Accepting candidates from Greater Manila Area)

Schedule: Monday to Friday, 3:00 PM – 12:00 AM PHT

About the Company

Since 2016, Filta has been an award-winning, Australian-owned BPO partnering with forward-thinking businesses to build full-time teams in the Philippines and Colombia.

At Filta, we’re not just an outsourcing company - we’re a global community of talented people who care about doing great work the right way. We’re building a place where great minds connect, collaborate, and make a lasting impact.

To make this happen, we need people who create meaningful experiences for those who matter most - our clients, our teammates, and future talent.

Join a team that values ownership, candour, and great service - for our clients and for each other.

We’re now looking for a Client Partner to join our growing team.

Why You’ll Love Working With Us

• HMO healthcare for you and 1 dependent (with COVID insurance)
• 20 combined SL/VLs per year, accrued from day one (10 credited post-regularization)
• 13th-month bonus + government-mandated benefits
• Computer provided + monthly internet allowance
• Access to work in one of our Manila-based offices
• Member Wellness Program to support balance and well-being
• Paid birthday leave + birthday treat
• Doona Days - additional leave credits for self-care, and mental reset
• Welcome gift pack + work anniversary gifts
• Year-End Party + Christmas hamper
• Regular social activities across teams and time zones

We're hiring someone who gets energized by helping others succeed.

Not someone who just wants a job in outsourcing.

Someone who lights up when they solve problems, build relationships, and see people thrive.

What you'll actually do:

• Partner with companies who've hired dedicated teams through us in the Philippines and Colombia
• Be their trusted guide as they navigate growth, challenges, and wins
• Problem-solve in real-time (no two days look the same)
• Build genuine relationships that matter

We don't care if you've never worked in outsourcing.

Our best people came from hospitality, teaching, architecture, veterinary care, event management - industries where you had to think on your feet, care deeply about people (and animals!), and deliver results under pressure.

What we do care about:

• You're naturally curious and love learning
• You stay calm when things get complex
• You genuinely want to see your clients win
• You're resilient when faced with challenges
• You communicate with warmth and clarity

Why people love working here:

• You're not just managing accounts - you're genuinely impacting businesses and people's careers
• We operate across cultures (Philippines, Colombia, Australia, NZ, US, UK) so every day brings fresh perspectives
• Small team, big impact - your ideas actually shape how we grow
• We value who you are, not just what's on your CV

Important: This role is open to Filipino citizens only. Applications must be submitted in English.