Client Partner — Financial Services

Fixity Education; Mexico; On-site; MXN 1,500,000 - 2,400,000; Full time

Job summary

Fixity Education seeks a Client Partner to lead a Tier-1 banking client in Mexico, acting as the senior executive liaison and driving strategic growth across technology services, cloud, data, AI, and security.

You will manage executive relationships, shape account plans, and partner with sales, delivery, and practice teams to secure revenue and profitable outcomes on multi-year engagements.

Qualifications

• Extensive leadership in strategic account management for large clients.
• Proven track record in BFSI domain and enterprise growth.
• Experience guiding multi-service technology engagements from RFP to close.

Responsibilities

• Own and grow the Tier-1 banking account, shaping account strategy and priorities.
• Build relationships with senior client stakeholders and procurement teams.
• Act as trusted advisor on business challenges, tech priorities, and transformation.
• Develop account plans, stakeholder maps, and opportunity pipelines.
• Drive revenue growth across applications, cloud, data/AI, cybersecurity, and managed services.
• Lead large deals from identification through negotiation and closure.
• Collaborate with sales, delivery, and practice teams to craft proposals.
• Manage revenue, profitability, bookings, and pipeline targets.
• Participate in pricing, contracts, renewals, and SOWs; conduct executive reviews.
• Ensure successful delivery with SLAs and high customer satisfaction.

Skills

Strategic Account Management

Client Relationship Management

BFSI

Banking

Business Development

Account Growth

Enterprise Sales

Executive Stakeholder Management

C-Level Engagement

P&L Management

Revenue Growth

Pipeline Management

Large Deal Pursuits

Commercial Negotiation

Digital Transformation

Cloud

Data & Analytics

AI

Cybersecurity

Managed Services

Delivery Governance

Customer Success

Job description

Client Account: Tier-1 global banking institution

Employment Type: Full-Time

About the Role

We are seeking an experienced Client Partner to lead and grow the strategic relationship with a Tier-1 global banking client in Mexico. You will serve as the senior point of contact between our organization and key client stakeholders, owning account growth, executive relationship management, business development, commercial performance, and overall customer satisfaction.

This is a strategic, client-facing leadership role requiring strong BFSI experience, a proven ability to manage large enterprise accounts, and a track record of identifying and converting opportunities across technology services, digital transformation, cloud, data, AI, cybersecurity, infrastructure, application services, and managed services.

Key Responsibilities

• Own and manage the overall relationship with the client, developing an account strategy aligned with the client's business priorities and our organization's capabilities
• Build and maintain relationships with senior executives, technology leaders, business stakeholders, and procurement teams within the client organization
• Act as a trusted advisor by understanding business challenges, technology priorities, and transformation initiatives
• Develop account plans, stakeholder maps, opportunity pipelines, and growth strategies
• Drive revenue growth by identifying new opportunities across application development, cloud, data & analytics, AI/GenAI, cybersecurity, infrastructure, digital banking, core banking & payments, automation, and managed services
• Lead large deal pursuits from opportunity identification through proposal development, negotiation, and closure
• Partner with sales, solution, consulting, delivery, and practice teams to build compelling proposals
• Own or contribute to account revenue, profitability, bookings/signings, and pipeline targets
• Participate in pricing strategy, contract negotiations, renewals, SOWs, and commercial discussions
• Conduct regular executive business reviews and represent the organization as a strategic transformation partner
• Work with Delivery Managers to ensure successful execution, SLAs, and customer satisfaction across engagements

Required Experience

• 12+ years in IT services, technology consulting, enterprise sales, account management, or business development
• Significant experience managing large enterprise clients, preferably in Banking and Financial Services
• Proven track record managing and growing strategic accounts
• Strong understanding of the BFSI industry and technology landscape
• Demonstrated success generating revenue, building pipelines, and closing complex technology services engagements
• Experience managing relationships with senior executives and C-level stakeholders
• Experience working with global delivery organizations and cross-functional teams
• Strong understanding of application development, cloud, infrastructure, cybersecurity, data, AI, digital transformation, and managed services
• Experience with commercial negotiations, proposals, RFPs/RFIs, contracts, and large deal pursuits
• Strong financial and business acumen — revenue, margin, forecasting, account profitability

Preferred Qualifications

• Previous experience managing a Tier-1 global banking account
• Existing relationships within the Mexican banking or financial-services ecosystem
• Experience at a major IT services or consulting organization
• Experience managing multimillion-dollar technology accounts or portfolios
• Knowledge of Core Banking, Payments, Cards, Commercial Banking, Retail Banking, Risk, Compliance, AML, Data, or Digital Banking

Primary Skills

Strategic Account Management, Client Relationship Management, BFSI, Banking, Business Development, Account Growth, Enterprise Sales, Executive Stakeholder Management, C-Level Engagement, P&L Management, Revenue Growth, Pipeline Management, Large Deal Pursuits, Commercial Negotiation, Digital Transformation, Cloud, Data & Analytics, AI, Cybersecurity, Managed Services, Delivery Governance, Customer Success