Client Operations Specialist, Investment Management

CACEIS; Hinoba-an; On-site; PHP 902,000 - 1,353,000; Full time

Job summary

CACEIS Malaysia is hiring a Client Operations Officer for the Investment Management Services (FAM) team. You will support daily processing of transactional data and ensure data accuracy across upstream and downstream systems, operating in a high-volume, control-focused environment.

You will monitor data feeds, perform checks, and collaborate with IT and business units to drive improvements and mitigate data-related risks.

Qualifications

• Bachelor degree required or equivalent.
• Experience with trade lifecycle data flows preferred.
• Able to investigate and resolve data anomalies and operational issues.

Responsibilities

• Perform operational processing in assigned queues to ensure data accuracy and timely availability.
• Execute controls and validations to maintain data quality and system integrity.
• Monitor data feeds and report exceptions or failures for investigation.
• Identify and resolve routine breaks or processing issues across systems, escalating as needed.
• Support incident handling with analysis and follow-up actions.
• Coordinate with IT and support teams to report alerts and issues.

Skills

Analytical skills

Root cause analysis

Continuous improvement mindset

Education

Bachelor degree or equivalent

Tools

OLIS

CID

CTB

Bloomberg

SWIFT

Job description

CACEIS Malaysia is hiring a Client Operations Officer for the Investment Management Services (FAM) team. You will support daily processing of transactional data and ensure data accuracy across upstream and downstream systems, operating in a high-volume, control-focused environment.

You will monitor data feeds, perform checks, and collaborate with IT and business units to drive improvements and mitigate data-related risks.