Client Operations Lead: Rapid SOPs & Delegation

Wing Assistant; Makati; On-site; PHP 558,000 - 1,116,000; Full time

Job summary

A specialist consulting company is seeking a Solutions Expert to enhance client workflows, focusing on eliminating operational friction. The role involves leading client shadowing sessions, identifying crucial tasks, and delivering functional systems quickly. The ideal candidate is proactive in solving complex operational challenges and enjoys taking ownership of processes. This position offers a salary range of ₱50,000 - ₱100,000 a month and the chance to work closely with diverse teams in a dynamic environment.

Qualifications

• Experience in client-facing roles.
• Strong understanding of operational systems.
• Ability to work in fast-paced environments.

Responsibilities

• Lead client shadowing sessions to extract work.
• Audit client tools for delegation opportunities.
• Deliver SOPs within 48 hours of onboarding.

Skills

Client-facing skills

Operational problem solving

Strong communication

Workflow management

Job description

A specialist consulting company is seeking a Solutions Expert to enhance client workflows, focusing on eliminating operational friction. The role involves leading client shadowing sessions, identifying crucial tasks, and delivering functional systems quickly. The ideal candidate is proactive in solving complex operational challenges and enjoys taking ownership of processes. This position offers a salary range of ₱50,000 - ₱100,000 a month and the chance to work closely with diverse teams in a dynamic environment.