Client Operations Associate — Administrative Impact

Sun Life; Taguig; On-site; PHP 391,000 - 614,000; Full time

Job summary

Sun Life Philippines is seeking an organized Administrative Services professional to support daily workflows by processing transactions and maintaining client records with accuracy. You will coordinate with Group Admin Associates, respond to inquiries, and ensure timely updates to accounts.

This role emphasizes clear communication, attention to detail, and adaptability in a dynamic financial services environment, offering growth opportunities within Sun Life's client-focused teams.

Qualifications

• Clear and effective communication abilities.
• Strong problem-solving and analytical thinking to handle transactions.
• Flexible and able to adjust to different tasks and processes.

Responsibilities

• Attends to incoming documents to ensure proper filing and processing.
• Attends to business records, maintaining accuracy and timeliness.
• Process releasing of Policy Contract to ensure compliance and delivery.
• Process generation of POC (Proof of Coverage) for client records and transactions.

Skills

Communication skills

Critical thinking skills

Adaptability

Education

College graduate

Job description

Sun Life Philippines is seeking an organized Administrative Services professional to support daily workflows by processing transactions and maintaining client records with accuracy. You will coordinate with Group Admin Associates, respond to inquiries, and ensure timely updates to accounts.

This role emphasizes clear communication, attention to detail, and adaptability in a dynamic financial services environment, offering growth opportunities within Sun Life's client-focused teams.