Client Insights & Success Analyst

NIQ for Digital Commerce; Pasig; On-site; PHP 335,000 - 614,000; Full time

Benefits offered by this job

Flexible working environment

Volunteer time off

LinkedIn Learning

Employee-Assistance-Program (EAP)

Job summary

NIQ is seeking a Customer Success Analyst in Metro Manila to support data analysis, reporting, and client presentations. You will summarize data, build stories from data, and deliver insights to drive business decisions.

The role emphasizes strong communication, English writing, and the ability to work independently in a digitally enabled environment. Fresh graduates welcome; flexible working options may be offered.

Qualifications

• Bachelor’s Degree from reputable universities.
• Fresh graduate or with up to 1 year of experience in a relevant field requiring communication and analytical skills.
• Strong business and financial acumen with excellent analytical skills.
• Understanding of growth and brand strategy.
• Strong communication & presentation skills; able to interpret numbers through storytelling.

Responsibilities

• Summarize data in tables, charts, and graphs.
• Analyze and interpret sales and consumer data.
• Deliver final reports and presentations with a narrative and recommendations.
• Review data for errors and inconsistencies.
• Use internal tools and data sources.
• Follow and own COE processes; manage client expectations.
• Interact with client staff on routine issues.
• Discuss analysis design to answer client questions with CBP/client.
• Discuss design and quantify the Quantified Business Opportunity.
• Drive time/cost-effectiveness on the project.
• Support COE objectives.

Skills

Communication skills

Presentation skills

Microsoft Office

Client service

Retail data experience

Statistics knowledge

Independent work

English writing

Education

Bachelor’s Degree

Tools

Microsoft Office

Job description

NIQ is seeking a Customer Success Analyst in Metro Manila to support data analysis, reporting, and client presentations. You will summarize data, build stories from data, and deliver insights to drive business decisions.

The role emphasizes strong communication, English writing, and the ability to work independently in a digitally enabled environment. Fresh graduates welcome; flexible working options may be offered.