Client Experience Specialist, Ad Tech & Campaign Ops

Emapta; Metro Manila; Remote; PHP 446,000 - 670,000; Full time

Benefits offered by this job

Day shift

Permanent WFH arrangement

Day 1 benefits

Salary advance program

Upskilling through Emapta Academy

Gym access

Lifestyle perks

Referral incentives

20 annual leaves

Mentorship

Career growth

Diverse work environment

Job summary

Emapta, a global ad-tech services provider, is hiring a Client Experience Support Specialist. This role connects creative assets, data feeds, DCO tech, and performance insights to deliver client success in digital campaigns.

Based in the Philippines, you’ll work a day shift with a permanent work-from-home arrangement. The position offers competitive pay, an extensive leave policy, and ongoing opportunities for skill development through Emapta Academy.

Qualifications

• 1–2 years in digital advertising/ad-tech/media operations or related support role.
• Experience with ad-serving platforms, DCO technology, or campaign execution workflows.

Responsibilities

• Assist client experience managers with campaign setup, tracking, and optimization.
• Translate client objectives into actionable configurations in the ad tech platform.
• Monitor campaigns and flag issues or opportunities to the account lead.
• Prepare materials including data feeds, creatives, reports, and documentation.
• Maintain platform knowledge and troubleshoot issues.
• Collaborate with product, operations, and creative teams to support client needs.
• Manage project timelines and ensure timely campaign launches.
• Document processes and lessons learned for scalability.
• Prepare internal status updates and training resources.
• Support learning and process improvements across accounts.
• Contribute to a client-centric culture focused on success.

Skills

Digital advertising

Ad-tech

Campaign management

Tools

Ad-serving platforms

Dynamic Creative Optimization (DCO)

Campaign workflows

Job description

Emapta, a global ad-tech services provider, is hiring a Client Experience Support Specialist. This role connects creative assets, data feeds, DCO tech, and performance insights to deliver client success in digital campaigns.

Based in the Philippines, you’ll work a day shift with a permanent work-from-home arrangement. The position offers competitive pay, an extensive leave policy, and ongoing opportunities for skill development through Emapta Academy.