Client Delivery Manager

Michael Page; Pasig; Hybrid; PHP 900,000 - 1,800,000; Full time

Benefits offered by this job

Hybrid/Remote work in Metro Manila

Job summary

Michael Page is a fast-growing global marketing services provider that partners with client organisations across industries to deliver integrated, high-impact campaigns. The role leads day-to-day delivery across multiple accounts, coordinating digital marketing, creative, and operations while ensuring projects meet timelines and quality standards.

You will manage stakeholder communications, risks, and resource allocation, leveraging Jira/Asana/Monday.com/Trello to drive governance and client

Qualifications

• Bachelor's degree in Business, Marketing, Communications, or related field.
• 4-8+ years in client delivery, project management, program management, or service delivery.
• Experience managing multiple concurrent projects/workstreams in a fast-paced environment.
• Strong client-facing experience, including stakeholder management, status reporting, and issue resolution.

Responsibilities

• Own day-to-day delivery execution across multiple client accounts, ensuring projects are delivered on time and to quality standards.
• Coordinate cross-functional teams across digital marketing, creative, content, operations, and related functions.
• Manage project timelines, dependencies, risks, priorities, and resource allocation.
• Serve as the primary delivery lead for client communications, status updates, and expectation management.
• Identify delivery risks early and implement recovery plans to maintain client satisfaction and account health.
• Drive delivery governance through project management tools, dashboards, reporting, and process improvements.

Skills

Client-facing

Communication

Problem solving

Prioritization

Presentation

PM Certifications

Digital marketing

Jira

Asana

Monday.com

Trello

Education

Bachelor's degree in Business/Marketing/Communications/Project Management or related field

Tools

Jira

Asana

Monday.com

Trello

Job description

• Work with global clients in a fast-growing marketing services firm

• Lead high-impact client delivery across digital marketing programs
• Work with global clients in a fast-growing marketing services firm

About Our Client

Our client is a fast-growing provider of outsourced marketing and business services, supporting organisations across multiple industries through integrated delivery, project management, and digital execution. They operate in a highly collaborative, client-focused environment where delivery excellence and stakeholder engagement are key priorities.

Job Description

• Own day-to-day delivery execution across multiple client accounts, ensuring projects are delivered on time and to quality standards.
• Coordinate cross-functional teams across digital marketing, creative, content, operations, and related functions.
• Manage project timelines, dependencies, risks, priorities, and resource allocation.
• Serve as the primary delivery lead for client communications, status updates, and expectation management.
• Identify delivery risks early and implement recovery plans to maintain client satisfaction and account health.
• Drive delivery governance through project management tools, dashboards, reporting, and process improvements.

The Successful Applicant

• Bachelor's degree in Business, Marketing, Communications, Project Management, or a related field.
• 4-8+ years of experience in client delivery, project management, program management, or service delivery.
• Experience managing multiple concurrent projects, workstreams, or client accounts in a fast-paced environment.
• Strong client-facing experience, including stakeholder management, status reporting, and issue resolution.
• Background in digital marketing agencies, marketing services, MarTech, SaaS, professional services, BPO, or enterprise delivery environments is highly preferred.
• Knowledge of digital marketing execution and campaign delivery processes.
• Excellent communication, problem-solving, prioritization, and presentation skills.
• Experience using project management tools such as Jira, Asana, Monday.com, Trello, or similar platforms.
• PMP, Agile, Scrum, or related project management certifications are advantageous but not required.

What's on Offer

• Join a rapidly growing global marketing services organization.
• Work with international clients and cross-functional teams.
• Exposure to complex enterprise and digital marketing projects.
• Opportunity to develop client delivery leadership and strategic stakeholder management skills.
• Competitive compensation package.
• Hybrid and/or remote work setup based in Metro Manila.
• US Shift (8:00 PM - 5:00 AM) or EMEA Shift (starting at 4:00 PM).
• Full-time permanent position with opportunities for career growth and advancement.

Quote job ref: JN-102026-7130527